Washington and Lee University actively promotes a dynamic and inclusive environment that allows students and employees of multiple backgrounds, cultures, and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise.
Essential Functions:
Assists in training & directing of non-exempt, student and other part-time staff for the support of catered events. Provides leadership to wait-staff for execution of multi-course dinners when requested by management.
Understands and interprets catering event sheets to successfully prepare, setup & execute catering events. Guides colleagues in desired setup requirements to ensure that all event details are understood & proper preparation is made to execute events according to specifications.
Provides clients with excellent customer service, accommodating needs and desires when possible. Maintains effective working relationships with repeat catering clients.
Performs and leads event cleanup in a timely manner following dining procedures.
Ensures compliance with policies and/or laws within the department, university, and the VA Alcohol Beverage Control, in regards of the service of alcoholic beverages.
Accurately records consumption of alcohol, food consumption, items used & any other event notes at the conclusion of events.
Assists management in ensuring that other staff both part time & full time understand Virginia Board of Health and dining Services policies and procedures. Leads staff in compliance with dress code and personal hygiene standards for catering. Responsible for cleanliness of catering vehicles and staff adherence to catering vehicle rules and regulations.
Assists in the management of catering inventories and the organization of service ware, alcohol, paper products and catering décor.
Responsible for general upkeep & cleaning schedule of all coffee & tea machines in addition to other standard catering service equipment.
Other related duties as assigned.
Work Schedule: Hours vary based on events and needs of the business.
Sign-On Bonus Incentive 2023
Washington and Lee University Dining Services will offer the bonuses below. External candidates are eligible if hired between July 1 and December 20, 2023. Only Full Time, 9- and 12-month candidates are eligible. Employee must display reliable attendance and have no serious discipline incidents during the 90-day period.
Current part-time workers promoted into full-time 9 or 12-month positions between July 1 and December 20, 2023, are eligible for the sign-on bonus.
After the first 90 days of service, culinary/lead roles are eligible for $1,000. General services/utility roles are eligible for $500.00
Minimum Qualifications: High School degree required with 1-2 years experience working in a hospitality industry environment, preferably in catering. Must be able to work evenings, weekends and some holidays and adhere to a flexible schedule based on unit requirements. An Understanding of VA Dept. of Health sanitation and ABC requirements is preferred. Must have strong communications skills and be able to communicate effectively with co-workers, management, students, faculty and staff. Must possess situation awareness & must be able to multi-task. Professional appearance, positive attitude and a team focus are necessary qualities within this role. Ability to read & understand catering documents & follow detailed instructions. Must be Serve Safe certified or be certified within six months of hire date. Must possess a valid Virginia driver’s license and a good driving history. Must be able to pass an extensive background check.
Application Instructions:
Review of applications will begin immediately and continue until position is filled. You will be asked to provide names and contact information for three professional references.
Physical Requirements
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
Grasping: Applying pressure to an object with the fingers and palm.
Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Crouching: Bending the body downward and forward by bending leg and spine.
Standing: Remaining upright on the feet, particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
Working Conditions:
The worker is subject to both environmental conditions: Activities occur inside and outside.
The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
The worker is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.
Type of Work: Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Position Type: Non-Exempt, Full Time, Benefit EligibleMinimum Pay:$18.67 – Pay Commensurate with Experience
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