Wall Recycling Hiring for Customer Service Representative Job at Durham, NC Full Time

Wall Recycling is seeking a Customer Service Representative. The right candidate will also work as a Scale House Attendant, will have great customer service skills, be a team player and able to multi-task in a fast-paced environment.

Job Description:

• Deliver the highest level of quality service to our customers
• Be able to perform Data Entry tasks using Microsoft Office, Word, Etc.
• Weighing trucks/vehicles coming in and going out
• Issuing tickets to customer and recording all information in a computerized weighing system
• Tracking weights
• Running daily reports

Job Requirements:

• Attention to Detail
• Multi-tasker
• Must be computer proficient (Microsoft Office)
• Must be a team player
• Good customer service skills
• Able to work with or without supervision
• Reliable transportation (need to always be on time)
• Good time management skills to ensure assigned responsibilities are completed in an efficient manner
• Good communication skills; able to effectively communicate to all levels of management and customers
• Strong active listening skills: give full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas
• Grasps concepts quickly and have good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintain a positive outlook
• Excellent written and verbal presentation skills
• Excellent self-motivation skills; maintain a feeling of pride in work; has a strong work ethic and strives to achieve all goals
• Trustworthy and always maintains the highest level of confidentiality
• High energy, friendly and engaging
• Excellent service orientation, actively looks for ways to help people

Job Type: Full-time

Pay: $14.00 – $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Durham, NC 27703: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location