Wake Forest University Looking for Data Analyst I, P2P, Procurement & Payment Services Full Time

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

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** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary
This position assists in the health and maintenance of the University’s Procure-to-Pay (P2P) environment through the use of analytics. Maintaining the health of the P2P environment includes monitoring for anomalies in data and system errors; reviewing data for duplications and exceptions; and assisting with the testing of system and process upgrades and new processes; and suggests process improvements. This position will also assist in the analysis of certain data related to IRS 1099 reporting, payment approvals, duplicate transactions, and other financial transactions.

This position will require providing exceptional customer service and collaboration within the Procurement & Payment Services team and with other departments and colleagues across campus.

Job Description

Essential Functions:

• Nurtures strong relationships with the campus community and outside partners to understand data requests and needs for campus to make business decisions.
• Develops working knowledge and understanding of the University’s and Finance’s policies and procedures related to P2P processes.
• Provides data support and analysis to further the mission of the University, the P2P team, campus partners, and stakeholders.
• Makes records of gaps in processes and technology and recommends process improvement opportunities.
• Reviews data to find trends of non-compliance and researches potential solutions and/or identification of root causes.
• Assists with semi-annual testing of the University’s Financial ERP system and performs testing for process improvements and weekly system updates.
• Assists with onboarding punch-out catalogs and/or eInvoicing suppliers.
• Research non-traditional solutions where needed to offer new and creative solutions to improve customer service.
• Assists with financial and departmental close processes.
• Documents internal P2P processes.
• Promotes quality service by supporting and demonstrating excellent customer service standards, analyzing and resolving customer service obstacles, and recommending improvements.
• Promotes social responsibility programs and improves the University’s awareness, engagement, and support of global citizenship and community outreach initiatives.
• Any other duties as assigned.

Other Functions:

• Assists team with transactional processing issues or challenges.
• Possess working knowledge of Procure-to-Pay processes for assistance in the development of optimal processes.

Required Education, Knowledge, Skills, Abilities:

• Associates Degree in Business or related field and applicable related work experience or equivalent in work experience.
• Understanding of the procure to pay process.
• Strong and effective communication skills, both oral and written.
• Strong organizational skills and ability to handle multiple projects while meeting critical deadlines.
• Strong analytical thinking skills.
• Ability to be flexible and open to change.
• Ability to work positively in a demanding, fast-paced, team-oriented environment – both independently as well as collaboratively.
• Comfortable with learning and adapting to new processes, technology and environment.
• Working knowledge of financial ERP systems.
• Proficiency in MS Office (Excel, Word, PowerPoint), email, and internet.

Preferred Education, Knowledge, Skills, Abilities:

• Associates Degree in Business or related field and 2 years of related work experience.
• Experience with Workday Financials.

Accountabilities:

• Responsible for own work
• Works with moderate level of guidance
• Follows prescribed guidelines or procedures to resolve problems

Additional Job Description

Note:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

Time Type Requirement
Full time
Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply. 

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.