Valparaiso University Hiring for Registration Services Coordinator at Valparaiso, Indiana, United States Full Time

Registration Services Coordinator Tracking Code1008-674Job Description

Job Description/Position Purpose
Coordinate daily registration services and processing with an emphasis on registration, grading, and the schedule of classes. Maintain a high level of accuracy in academic records. Provide excellent customer service to a diverse constituency. As a part of the Registrar team, plan, organize, manage, and implement processes, systems, and technologies that enhance registrar services for the benefit of students, alumni, faculty, staff, and other members of the Valpo community.

Major Responsibilities:

• Process forms and reply to emails related to registration, grading, and other registrar services
• Provide excellent customer service for those who call, email, and visit the office for assistance
• Maintain accuracy of educational records, including transcripts and schedules
• Data entry, reconciliation, and other duties as assigned
• Coordinate electronic forms as they progress through the workflow for review by approvers
• Assist with documentation, such as Knowledge Base articles and Business Processes, for use by students, faculty, staff, alumni, and other members of the Valparaiso University community
• Assist with the preparation of reports related to registration, grading, schedules, and other registrar services and records

Knowledge and Skills:

• High school Diploma or equivalent required
• Bachelor’s degree preferred
• Must excel at learning to use student information systems and related technology
• Exceptional customer service skills required
• Excellent oral and written communication skills required
• Must thrive in a fast-paced environment, meet deadlines, maintain confidentiality, manage data, pay attention to detail, self-motivate, work independently, and work well within a team
• Successful applicants will demonstrate a commitment to cultural diversity and the ability to work with individuals or groups from diverse backgrounds
• Applicants must be able to prioritize and work quickly, especially during the times each semester when we see peaks in the number of requests for support
• Attention to detail and accuracy are essential, especially during our busiest times
• The ideal candidate will demonstrate positivity and passion for learning

Successful applicants will demonstrate a commitment to cultural diversity and the ability to work with individuals or groups from diverse backgrounds.

All offers of employment with Valparaiso University are contingent upon clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, background checks will also include credit history. Background checks will be conducted on all final candidates for employment.

To be considered for this position you must upload:

• Cover letter
• Resume
• List of 3 professional references
• Answer all the application questions

Please address cover letter to:

Allison Urbanczyk, University Registrar

Valparaiso University

Valparaiso, Indiana 46383

Job LocationValparaiso, Indiana, United StatesPosition TypeFull-Time/Regular