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Position Description
This Position id in Sylmar CA ( It is not remotely)
This Position id in Sylmar CA ( It is not remotely)
Title: Human Resources Support Clerk
Reports to: Human Resource Manager
General Description:
The Human Resources Support Clerk will be responsible for processing and tracking warnings. Maintain warning report. Serve as a contact person for Store HR, Management, and Team Members on all warnings inquiries. Answer incoming customer complaint calls and/or team member calls.
Duties and Responsibilities:
- Prepare Meal Period Payment Statement (Corp Only)
- Prepare Meal Period Warning
- Prepare Meal Period Payment Adjustments
- Prepare Exception Report individual store and all stores
- Print and Review Over & Short Reports
- Email A/P for Excessive Over & Short
- Follow up Over & Short Investigations
- Work Hour Audit
- Name Badge Order
- Pending MPP, WIC, Over & Short, Double/Over Charges Report
- Notification MPP, WIC, Over & Short Warning
- Prepare Missing Punch Warnings for all stores
- Update Missing Punch Report
- Update Schedule Turn on Time Report
- Update HRMS System with Sexual Harassment Training Date
Skills and Requirements:
- Excellent customer service skills
- Professional phone etiquette skills
- Strong written and verbal communication skills
- Bilingual Spanish (fluent: read, write, and speak)
- Strong organizational skills
- Ability to effectively work independently
- Ability to multi-task and handle high volume workload and calls
- Proficient in Microsoft Word, Excel, PowerPoint, and Office
- Type minimum 45 WPM