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Vaco Looking for IT Voice Services Advocate | CTH | $25/hr | 43017 Full Time
Job Description
Client Services Advocate
This position is similar to a help desk position only for Voice Services. Team members work directly with clients on new orders, trouble tickets, and troubleshooting for their WAN, phone system, and cell service. Typically Advocates own issues on clients behalf from beginning to end. Here are some key “wants” on our side.
- A minimum of 5 years telecom customer service and or knowledge – should understand how services work etc. but they don’t need to be highly technical.
- Excellent communication skills
- Experienced in Microsoft suite – Xcel, Word, and Outlook.
- Passion for doing what is right by the customer
In exchange we are offering
- Growth incentive pay
- Full or Part time
- After training and established with us Hybrid work available
- Benefits for anyone over 30 hours
- 401K with match
- Flex Time
- Extra Work at Home days
- Flexible but consistent scheduling
- And More
Job Requirements `
