Job Description
Job Summary
The Business Analyst’s primary role is to study, discover and clarify the needs, behaviors, and goals of our clients technology consumers and serve as a liaison, sharing and clarifying the consumers’ interests with their specific IT development team.
Essential Roles and Responsibilities
% of Time Spent
Essential Tasks/Duties/Responsibilities
30 %
Work very closely with the Product Owner and Subject Matter Experts to determine the essential details, value and priority of each business request. Work collaboratively as a part of the development team to develop sometimes ambiguous ideas into valuable IT solutions.
Deal with conflicting ideas and interests effectively and professionally through negotiation and problem solving skills.
20 %
Capture important details and communicate clearly and concisely with both business experts and technical team members through face to face conversations, documenting real-time clarifications and design details (e.g. via mockups, whiteboard, wiki updates, …) and written correspondence.
10 %
Present your work, or the work of the team, to various audiences including other IT teams, end-users, company leaders and other stakeholders to explain and promote changes and elicit constructive feedback.
10 %
Comply with established delivery processes and help examine and evolve team specific guidelines to improve the efficiency and effectiveness of the software delivery lifecycle.
10%
Contribute to elevate the team culture with an open-mind to constructive criticism, sharing honest non-judgmental feedback, and embracing a positive and pragmatic attitude towards continuous improvement.
20 %
Other duties as required or assigned.
Skills and Qualifications
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