USAA Hiring for IT Workload Automation Analyst-Intermediate Level (Remote) Job at San Antonio, TX Full Time

Purpose of Job We are seeking a talented IT Workload Automation Analyst- Intermediate Level for our San Antonio, Plano, Phoenix, Tampa or Charlotte office facility. This person may also work from a remote location.

The candidate selected for this position is going to work in the Core Infrastructure Services organization in Host & Batch Services, focused on continuous improvement in how we provide secure, reliable Workload Management for the Enterprise. They will work on Batch Job Scheduling optimization, identification and implementation of batch automation solutions, preparing solution documents and using Control-M Planning and Monitoring functions.

Within defined guidelines and framework, translates business requirements into specific systems, applications or process designs for technology solutions and integrating into enterprise architecture. Provide a total systems perspective including a technical understanding of relationships, dependencies and requirements of hardware and software components. Facilitates Restoration of Service activities in collaboration with multiple, cross-functional support teams.

USAA values a work culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds –collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are settled between each employee and the employee’s manager.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn’t technical, it’s human. Here, we don’t just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We’re proud of USAA’s strong history — and we’re even more passionate about our future. That’s why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we’re continuing to add innovative problem solvers to our team. With us, you’ll find exciting challenges that inspire you to continue learning and growing.

Tasks

Identifies and manages existing and emerging risks that stem from business activities and the job role.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

Follows written risk and compliance policies, standards, and procedures for business activities.

Assists in follow-up activities related to Major Incidents and Problems to ensure the appropriate IT teams are engaged to permanently identify Root Cause.

Provides input and insight into the monthly reporting cycles that support the Business.

Supports the collection of documented business and technical requirements, specification and criteria that are leveraged to evaluate product solutions.

Participates in evaluation of technology opportunities and assists in the analysis, design, and implementation of technology solutions.

Develops an understanding of operations solutions processes.

Assists with the documentation & presentation of solutions designs.

Develops an understanding of project management and change management processes.

Minimum Requirements:
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

2 years of relevant business support, and/or technical project management experience.

Foundational knowledge of application development or technical project management experience, Voice, WAN/LAN, server, desktop administration or design.

Experience in managing multiple concurrent projects and evaluate appropriate technical trade-offs.

Knowledge of regulations and standards, risk management practices, IT Security, etc.

Preferred Requirements :
Up to 2 years of experience using BMC Control-M, or a similar batch job scheduling tool

Experience with Network Data Transmission tools (e.g.: NDM, FTP, etc.)

Familiarity with request ticketing system (e.g.: Service Now, Service Manager, Remedy)

Experience with Excel, SQL or Software Development (e.g. bash scripting, JSON, YML etc)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation: USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is $60,300- $108,600 * (this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.