US Bankruptcy Court Hiring for PC Specialist Job at West Palm Beach, FL Full Time

The PC Specialist provides automation and help desk support to our court staff and provides technical support in installing and configuring computer hardware and software programs. The incumbent performs routine to moderately complex troubleshooting for hardware and software systems.

Representative Duties:

• Provide user support and problem resolution to desktops, laptops, Apple devices, printers, and scanners.
• Assist users experiencing difficulties in the use of applications such as word processing, database applications, and other software programs used by the court.
• Assist in evaluating IT functions presently performed and make recommendations on technical and operational changes.
• Manage the IT Help Desk database. Customize standard PC and MAC software and train personnel in their use.
• Prepare and maintain documentation for local programs. Identify requirements for procurement of future IT equipment.
• Support iPhones, Smartphones, and other mobile devices (iPads and tablets).
• Perform inventory control duties.
• Provide support for courtroom audio/video.
• Create user accounts and maintain associated documentation.
• Weekly travel to the Miami and Ft. Lauderdale divisions.
• Perform other IT and related duties as assigned.

Job Types: Full-time, Permanent

Pay: $48,678.00 – $79,142.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• West Palm Beach, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer hardware: 1 year (Required)
• Windows: 1 year (Required)

Willingness to travel:

• 50% (Required)

Work Location: One location