US Bank Hiring for HR Employee Service Admin – Leave of Absence Specialist Job at Robbinsdale, MN Full Time

At U.S. Bank, we’re passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country’s most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

U.S. Bank is hiring! The HR Employee Services team is looking for an HR Employee Service Admin – Leave of Absence Specialist. This position plays a key role in a team supporting the timely and accurate pay and reporting of approximately 1,500+ U.S. Bank employees in the United States who are on a leave of absence each month including adherence to all regulatory guidelines. This includes coordination of the following leaves: short-term disability, worker’s compensation, long-term disability, military leave, parental, and unpaid leave.

About the role:

• Processes leaves using knowledge of departmental procedures, federal, state and local disability, wage and hour, family and medical leave, sick leave laws, workers compensation laws, and company policies; including appropriate work documentation.

• Reviews exception and audit reports. Identifies and takes appropriate actions.

• Corrects employee and leave information as needed to ensure data accuracy.

• Reviews, researches and processes transactions and answers complex questions regarding leave and payroll issues.

• Uses Case Management system and partners with leaves vendor, HR Service Center, and supervisors, assisting with investigations and identifying timely solutions on escalated issues to ensure HR Shared Services SLAs have been met.

• Maintains a detailed knowledge of federal and state laws and company policies and procedures affecting leaves and payroll.

• Maintains sensitive payroll and leaves information with a high degree of confidentiality.

Location: This role is located at the Robbinsdale office. This role is hybrid, blending time spent in the office with remote work.

Basic Qualifications

• Two-year college or post-secondary coursework in related field or applicable work experience

• One to three years of experience in Human Resources or other applicable customer service role(s)

Preferred Skills/Experience:

• Bachelor’s degree

• Established vocabulary of general HR terminology (recruitment, payroll, benefits)

• Payroll experience

• Keen eye for detail

• Exceptional customer service skills

• Commitment to maintaining the highest level of confidentiality when dealing with personal information, compensation and benefit information

INDMO

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That’s why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most – your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.