UPMC Hiring for Supervisor, IT Job at Pittsburgh, PA Full Time

Description

UPMC is looking for a IT Supervisor to join their team. This position will be fully remote.

Description

Under the general direction of the manager, supervises the day-to-day operations of a functional team of individual contributors within the Information Services Division. Provides support for development, installation, and delivery of technology products and services within specific departmental teams.
Why work at UPMC?

• At UPMC, we develop strong leaders who support and engage incredible team members. Together, we create an exceptional UPMC Experience for our co-workers and our patients.
• A recent study showed that UPMC benefits are 20% higher in value than other health care providers in our market. UPMC offers tuition reimbursement, competitive pay, generous paid time off, and much more.
• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by the Diversity MBA.
• We have a rewarding career ladder to grow your career with UPMC.

Responsibilities:

• Responsible for ensuring that service is provided to the ISD client community, patients, families and visitors, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
• Work with ISD staff, clients and/or vendors to evaluate, develop, and implement solutions.
• Assures quality of information through business case and solution testing; validate results to initial business needs.
• Creates and applies process improvement to increase product and service quality to achieve business objectives.
• Completes performance evaluations and coaches/mentors staff. .
• Facilitates successful completion of projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with multiple teams and offers feedback, where appropriate, to complete individual and group efforts.
• Responds to unfamiliar, undefined, unexpected or unstable situations with the professionally prescribed standard response.
• Responsible for continuous self-study, trainings, partnering with management, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from management and team for development and effectively incorporates feedback into work and behaviors.
• Shows the ability to adjust and be flexible to change by adapting approach when necessary.
• Designs and documents system level, IS operations level, and/or end-user level procedures to support business applications.
• Proficiently applies IT methods, professional knowledge, and UPMC standards and practices.
• Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day-to-day work and projects.
• Provides input on budget planning.
• Supervises a team as part of a technology operations program.
• Acts as primary point of contact for team’s Disaster Recovery Plan.

Qualifications

Qualifications

• Seven years of total related experience, including one year experience as a senior or lead
• OR equivalent combination of education/experience.
• Professional knowledge of IT methods.
• Proficient understanding of IT strategy and how it relates to business objectives.
• Ability to successfully supervise projects to completion on time and within budget.
• Ability to make decisions or recommendations based on various types and amounts of information.
• Additionally, this position may be required to maintain a stand-by status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the stand-by period. The frequency varies based upon the number of colleagues in the rotation.
• Detailed understanding of HL7, including experience with registration, billing, document and ancillary interfaces, preferred.
• Experience with supporting ancillary clinical applications, including lab, preferred.
• Familiarity with Electronic Health Record, such as Epic, preferred

Licensure, Certifications, and Clearances:
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Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
UPMC is an Equal Opportunity Employer/Disability/Veteran