University System of Georgia Hiring for PeopleSoft Financials, Business Systems Analyst Working at System Office-Athens Full Time

Job Title: PeopleSoft Financials, Business Systems Analyst Working
Location: System Office-Athens
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 264926
About Us

The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.

·Complete insurance coverage options, including medical, dental, vision and more

·State retirement plans, as well as 403b and 457b retirement plan options

·Paid holidays (10 fixed and 3 floating)

·Generous paid time off

·Tuition Assistance Program

·Professional development opportunities

·Wellbeing initiatives

·Employee discounts and perks

·Life insurance

·Disability insurance

·Pet insurance

·Health savings accounts

·Flexible spending accounts

·Employee assistance program

Job Summary

This is a professional position involving project and end user support of administrative information systems within a group of Business Analysts responsible for ensuring that service goals and objectives are accomplished within prescribed time parameters, within budget, while taking a holistic approach to the integration of the applications.The role of this position is production and project support and planning activities that are aligned with strategic and operational improvements and initiatives.The employee will interpret and respond to user problems related to information systems and perform project task assignments.The employee will work closely with technical and managerial staff to develop and improve support procedures and ensure specific project goals are accomplished as a team.The employee initiates and owns project improvement initiatives, production support, and project related tasks within their functional area of expertise.

Responsibilities

Essential Duties and Responsibilities

• Provide subject matter expertise and mentoring for other subject matter experts (SMEs) in providing functional support to end users on multiple modules within core application systems.
• Serve as backup support analyst providing functional support to end users on multiple modules within core application systems.

• Provide expertise to support the integration of various application systems among multiple core administrative application systems.

• Provide 24/7 on-call rotational support of applications.

• Analyze complex or previously unknown application issues requiring high level business expertise.

• Work with users and stakeholders to define, analyze, recommend and implement system improvements and functionality in an effort to increase.

• Analyze requirements, design and assist indevelopment of solutions to meet business requirements.

• Document functional requirements, system design specifications, use cases, workflow diagrams, and interface designs.

• Work closely with Technical Developers to assist in development of custom solutions, fixes, patches and security.

• Identify and implement appropriate testing strategy and prepare resulting test cases and scenarios.

• Perform unit and system testing and assist with Institutional constituents in user acceptance testing as applicable.

• Participate and lead inter/intra departmental business process improvement initiatives.

• Support change control process and associated tools to fully document and manage application changes.

• Provide content and identify areas that require change for end users documentation (i.e. Business Process, training, Known issues, release notes, etc.).

• Provide end user training.

• Function in a back-up capacity for release coordination tasks and assignments.

• Collaborate with stakeholders to ensure that supporting application and system changes and updates are implemented correctly and any integration issues are addressed and management notified in a timely manner.
• Other duties as assigned.

Leadership

• Maintain a consistent, high quality, customer-focused orientation when developing and supporting services for both internal and external users.

• Treat customers, staff and co-workers with respect, courtesy and tact; listen well and maintain a professional relationship.

• Communicate with customers and obtains all required information necessary to determine and address their specific needs; tactfully explain how organizational computer system functions apply to them.

• Provide clear, accurate information; explain procedures or materials or provide supplemental information; anticipate problems and questions.

• Maintain a working knowledge of current trends and developments in the field of administrative services and information technology by reading appropriate publications and attending related seminars, conferences, etc.

• Attend relevant training seminars as permitted by workload and budget constraints.

• Participate in organization or system-provided training regarding changes in administrative services, rules, and regulations.

Project Management

• Lead small to mid-size application or system related projects.

• Participate in evaluating vendor proposals for services and software related to Fiscal or administrative applications and associated systems.

• Coordinates activities of project team on an inter- and intra-departmental basis as required.

• Coordinates project activities with activities of government regulatory or other governmental agencies as required.

• Assigns tasks to project members and monitors progress.

Communications

• Requires good interpersonal communication skills to effectively present information and respond to questions from clients, customers and the general public.

• Requires good interpersonal communications skills to support effective customer interaction.

• Good written communication skills are also required for writing reports and business correspondence.

Required Qualifications

• Bachelor’s degree or equivalent, a minimum of 3 years related work experience, and a minimum of 1.5 years related PeopleSoft Financials experience and/or training; or equivalent combination of education and experience.
• Ability to comfortably work in a fast paced, often ambiguous and event driven environment.

Preferred Qualifications

• Ability to analyze SQL scripts that will be run against the Oracle database.
• Ability to explain functional concepts to the business Stakeholders.
• Ability to work with diverse groups within the University System.
• Ability to work with customers in gathering requirements.
• Must be able to travel as needed, including several consecutive overnight stays where applicable, to support organizational objectives and initiatives.

Required Documents to Attach

• List of References

Knowledge, Skills, & Abilities

• Must be flexible, well-organized, and team oriented.
• Must be willing to learn cross-functional concepts.
• Must be able to work on a schedule that includes nights, weekends or holidays when required to address escalated issues.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University System Office as determined by the University System Office in its sole discretion; confirmation of the credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

The University System Office is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University System Office to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Other Information

• This position may be eligible for a hybrid schedule of on-site and remote work.This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive as a regular part of its daily responsibilities.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 1% – 24% of the time to attend off-site meetings and/or training.
• This position does not require security clearance.