University of West Georgia Hiring for Food Service Supervisor at UWG Recruiting Location Full Time

Job Title: Food Service Supervisor
Location: UWG Recruiting Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 259495
About Us Since 1906, UWG has been home to those who are eager to take their own path, learn, and grow. With more than 12,700 students from across Georgia, 34 other states and 64 countries, 95+ undergraduate programs and concentrations, and 35 master’s, specialist, and doctoral degree programs, we’ve come a long way since then. Today, we’re a regional powerhouse making a $626 million local economic impact.With locations in Carrollton, Douglasville, and Newnan, Georgia, we take pride in making a difference in the lives of our students, our neighbors, and the world. In essence, UWG provides a safe, quality and affordable college experience that transforms lives. Amazing things happen when you Go West! The university is organized into our College of Art, Culture, and Scientific Inquiry; College of Education; Richards College of Business; University College; School of Communication, Film, and Media; Tanner Health System School of Nursing; Honors College; Graduate School; UWG Newnan; and our UWG Douglasville Center. Job Summary

This position is responsible for the supervision of employees for the assigned shift and work area, coordination of food production, product movement, quality control, customer satisfaction, and effective maintenance of computerized support system. Uses commercial kitchen equipment and standard procedures in preparation of nutritious and attractive menu items. Ensures safety and sanitation procedures are followed. Assist in inventories, stock rotation, receipt of goods, storage, and documentation. Ensures a high level of customer service and responds to complaints in a professional and timely manner.

Responsibilities

1. Manages the daily operational workflow of food service operations including the setup of food service facilities, required maintenance, and ensures that proper customer service is delivered to students, staff, faculty, and visitors. Oversees staff which includes full time and part-time staff and student workers.
2. Ensures high standards are consistently met via the University quality assurance policies, FDA and County Health Department codes and procedures related to food, sanitation, equipment and facility maintenance and management, safety.
3. Adheres to and maintains appropriate internal controls (portion control, waste control, proper food labeling, and signage). Uses checklist and monitors Food Service operation during meal periods. Assist with unit inventory.
4. Develop and maintain positive and professional relationships with students. Ensure specialty diets and other nutritional needs are met. Ensure unit’s physical plant is organized and in good repair. This includes, but is not limited to: walls, ceilings, floors, storage and receiving areas, serving, kitchen space, dining rooms, etc. Reports the need for repair, if necessary. Implement and manage operation specific sustainability goals and programs.
5. Consults with assistant managers, managers, chefs, and members of the department to coordinate efficient operations. Manages hospitality service and employee appearance and performance in service areas.

Required Qualifications

Educational Requirements
High School Diploma or equivalent.

Other Required Qualifications
Demonstrated ability to work comfortably in a group environment, treating employees and customers with respect. Ability to be a flexible team player in a dynamic environment requiring a customer focused approach and utilizing excellent facilitation and coaching skills. Must possess excellent interpersonal and communication skills and ability to interact with a diverse population.
Must successfully achieve ServSafe Certification within 6 months of hire.

Required Experience
Minimum of one year work experience in a related field. Two years supervisory experience. Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements. Ability to respond to common food inquiries or complaints from customers and take appropriate action to resolve issues.

Preferred Qualifications

Additional Preferred Qualifications
1-2 years high volume institutional cook experience. Technical training in commercial food service preferred. Knowledge of proper food preparation and storage. Knowledge of safe temperatures for serving food and storage of refrigerated and frozen storage of raw and cooked foods. Knowledge of principles of food sanitation, health hazards, and the necessary precautionary measures. Ability to operate standard cooking equipment, and to use kitchen, and cooking utensils for large-scale food preparation. Ability to understand and follow written and oral instructions concerning food preparation and service. Ability to coordinate and supervise the work of food service workers. Knife skills experience preferred.

Preferred Experience
Basic computer proficiency in word-processing and spreadsheets (Microsoft Office Products, Word, Excel, Power Point, etc.).ServSafe certification and HACCP certification.

Proposed Salary

$17.41 hourly, paid on a bi-weekly basis

Knowledge, Skills, & Abilities

ABILITIES
This position will assist in ensuring that the unit adheres to the prescribed labor metrics and food cost metrics.

KNOWLEDGE
This position will assist in ensuring that the unit adheres to the prescribed labor metrics and food cost metrics.

SKILLS
Must be able to make decisions related to food safety and sanitation as well as decisions to solve customer concerns. Not following food safety and sanitation protocol could lead to food borne illness. Poor customer service rating is a consequence of error.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia, as determined by the University of West Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

It is the policy of the University of West Georgia to follow federal law in regards to affirmative action and equal opportunity. The University of West Georgia’s affirmative action program and related policies are developed in compliance with Executive Orders 11246 and 11375, as amended; Title VII of the Civil Rights Act of 1964; the Rehabilitation Act of 1973 (Sections 503 & 504) and the Americans with Disabilities Act of 1990 (Title II) and their implementing regulations; the Age Discrimination in Employment Act of 1967; and the Vietnam Era Veterans Readjustment Assistance Act of 1974, as it amends 38 U.S.C. 4212.