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University of Tennessee, Knoxville Looking for FFPSA Training Coordinator – Social Work, Research, & Public Service Full Time
Description
FFPSA Training Coordinator – CSW, Social Work Office of Research and Public Service
Exempt position: Salary range $63,000 – $68,000
The University of Tennessee-Knoxville, College of Social Work’s Social Work Office of Research and Public Service (SWORPS) through its Division of Field-Based Services is currently accepting applications for a Learning Specialist to support two Department of Children’s Services (DCS) Family First Prevention Services Act (FFPSA) grants.
This position will devote 50% FTE to provide support to the Lead Evaluation and Research Specialist in the design, development, and delivery of training to direct service professionals. This person will also support the Implementation Research Scientist in collaborative efforts with the Department’s Training Team to integrate an overview of Evaluation Best Practices (EBPs) in CPS Academy and the development of resources that strengthen the referral process.
This position will devote 50% FTE to provide support to the Regional Prevention Specialists in the design, development, and delivery of training/coaching to DCS direct service professionals and their supervisors and other DCS professionals and stakeholders in the region.
The Learning Specialist will have child welfare and/or prevention experience and will have training and/or instructional design experience.
The job duties include, but are not limited to:
Training
* Design, develop, and deliver training to direct service professionals, supervisors, and stakeholders
* Conduct training needs assessment
* Collect, analyze, and report on training evaluation information and use evaluation data to refine training curricul
- Design learning to ensure that transfer of learning occurs, including formative assessments
Coaching
* Build relationships, rapport, and trust
* Deliver feedback and encouragement
* Demonstrate communication best practices, including showing empathy and modeling active listening
* Utilize and communicate Motivational Interviewing and Trauma-Informed Care best practices
* Utilize and communicate Problem-Solving and Solution-Focused methods, Goal setting, and Action Planning
* Utilize and teach Reflective Practice for self and organizational improvement
* Apply various coaching models to gain desired outcome
- Utilize Model learning, including “think-alouds”, to transfer skills to practitioners
Technical Assistance
* Assist with help desk functions
* Assess and support changes to the referral processe
- Adhere to data privacy requirements and standards
Consulting
* Review and gain specific knowledge related to FFPSA and these two grants to meet contract and deliverables requirements
* Collect data, conduct need’s analysis, analyze data, and make recommendations on training products to customize support for the direct services professionals and stakeholders
* Maintain detailed, audit-supporting project documentation for auditing purposes for training and coaching activitie
Knowledge, Skills, and Abilities
Required: Web-based and on-line training development and delivery skills. Group facilitation skills. Knowledge of adult education techniques. Ability to communicate effectively. Ability to learn and support multiple project requirements. Knowledge of data privacy and security regulations. Experience in training/coaching. Strong technical skills and demonstrated ability with web-based communication. Excellent written and verbal communication skills. In-Field coaching experience. Skilled user of PowerPoint, MS Office, Office 365, Zoom.
Preferred: Knowledge of child welfare systems, knowledge of interpersonal violence or domestic violence.
Qualifications
Education
Required: Bachelor’s degree in social work, counseling, education, psychology, communication, or organizational behavior, or related field.
Preferred: Master’s Degree in a related field
Experience
Required: 4 years of experience in training/coaching. Strong technical skills and demonstrated ability with web-based communication. Excellent written and verbal communication skills.
Preferred: 2 years’ experience with online or web-based training development and at least 2 years’ experience in social service delivery
Work Schedule: Monday-Friday with occasional weekends, evenings, and overnight travel.
Work Location: Knoxville, TN
Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualification, a resume, and complete contact information for three professional references. Screening of applicants will begin immediately and will continue until the position is filled.
Job
Other Professional
Primary Location
US-Tennessee-Knoxville
Organization
Social Work Research & Pub Svc
Schedule
Full-time
Campus/Institute Knoxville
The University of Tennessee does not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in provision of educational programs and services or employment opportunities and benefits. This policy extends to both employment by and admission to the University. The University does not discriminate on the basis of race, sex or disability in its education programs and activities pursuant to the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act (ADA)of 1990. Inquiries and charges of violation concerning Title VI, Title IX, Section 504, ADA or the Age Discrimination in Employment Act (ADEA) or any of the other above referenced policies should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone (865) 974-2498 (V/TTY available) or 974-2440. Requests for accommodation of a disability should be directed to the ADA Coordinator at the UTK Office of Human Resources, 600 Henley Street, Knoxville, TN37996-4125.