University of Pennsylvania Hiring for Support Engineer B/C – Division of Informatics at Med Sch Richards Building Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job TitleSupport Engineer B/C – Division of InformaticsJob Profile TitleApplication Developer BJob Description SummaryThe support engineer will be responsible for participating in the development of large cloud-based projects developed within the Institute of Biomedical Informatics. Development efforts will include both backend and/or frontend development of the infrastructure, user support and documentation. The developer will participate in agile development processes, daily stand-ups, ticket grooming and planning processes as well as assist, and contribute to research projects with software development where needed. The developer will be responsible for developing technical design documents, implementation of services, and test-suites for the developed resources. The developer will also assist in user support and user and project startup and onboarding. In addition, the developer will work closely with other members of the team within the IBI at The University of Pennsylvania and with external collaborators through joint projects.Job Description

Responsible for the development of several large-scale cloud-based applications in collaboration with a growing team of software developers, data-scientists and international collaborators. The applicant will develop technical design documents based on functional requirements, define development tasks and work on the implementation of these efforts within a larger team of scientists and software engineers. The applicant will lead agile software development processes and oversee the quality of the codebase through application of standards, tests, and sound development processes. The applicant will participate in discussions and assist in planning novel functionality for cloud-based platforms that can significantly impact the scientific community. The applicant will work with a diverse team of engineers, scientists and clinicians and advocate for the development of novel tools/mechanisms to support the next generation of data scientists through technology. The applicant will provide technical support for the platform and work with users as necessary.

As an Application Developer C, there is an expectation that the applicant will lead discussions, and inter-institutional development efforts towards implementing best practices for software development in context of the NIH SPARC project.

Job Responsibilities

• May work with vendor delivered software.
• Monitors and administers applications, providing technical and application support.
• Ensures adherence to technical, quality assistance, data integrity and security standards.
• May also be required to plan, organize and manage small projects.
• Other duties and responsibilities as assigned

Qualifications

• Application Developer B – Bachelors Degree in Computer Science, Engineering, Biomedical Informatics, Health Information Systems, Technology Management and 1 to 2 years of experience or equivalent combination of education and experience is required.
• Application Developer C – Bachelors Degree in Computer Science, Engineering, Biomedical Informatics, Health Information Systems, Technology Management and 2 to 3 years of experience or equivalent combination of education and experience is required.
• Masters Degree in Computer Science, Biomedical Informatics, Health Information Systems, Technology Management equivalent preferred
• 2+ years of computer programming experience required
• Experience with Java/Scala required
• Experience with Javascript/Frontend Frameworks required
• Experience with SQL and databases preferred
• Experience with AWS infrastructure, and Terraform a plus
• Experience with serverless and containerized SaaS a plus
• Experience with graph databases, Python and Rust a plus
• Experience with Linux, Windows, Mac OS operating systems
• Ability to work independently and apply critical thinking and sound judgment
• Excellent organizational and time management skills
• Ability to communicate effectively with team members

Job Location – City, StatePhiladelphia, PennsylvaniaDepartment / SchoolPerelman School of MedicinePay Range$43,919.00 – $80,000.00 Annual RateSalary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you’ll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay