University of Pennsylvania Hiring for Facilities Area Manager at Left Bank-Facilites & Real Estate Services Full Time

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job TitleFacilities Area ManagerJob Profile TitleManager, FacilitiesJob Description SummaryUniversity Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn’s vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.Job Description

Reporting to a Facilities & Real Estate Services (FRES) department of Operations & Maintenance (O&M) Director for Facilities Services, serve as liaison between FRES O&M and the University community for facilities related issues.Maintain and develop strong customer relations while managing multiple priorities and developing service levels in coordination with the assigned Penn Schools and Centers. Constantly monitor the condition of the assigned campus facilities, performance of the various building systems, and O&M related services.Work collaboratively with O&M Trades, Housekeeping, Grounds, and Engineering groups and propose initiatives to optimize the efficiency and effectiveness of the department’s services.Manage assigned O&M vendor contracts, work with service providers to address customer needs, and provide high level cost estimates for projects when needed. Participate in all phases of capital construction projects to ensure that buildings’ future maintainability, energy efficiency, and daily operational needs are addressed and assure smooth turnover of newly renovated or constructed space to O&M.Maintain fiscal responsibility within established guidelines and report on variances to customer budget; including but not limited to, preparing and maintaining building level expense reports. Work collaboratively with numerous internal and external parties to identify and implement actions to achieve the energy and carbon footprint reduction and overall sustainability goals as specified by the University’s Climate Action Plan.Participate and provide leadership in supporting the University’s Diversity, Equity, and Inclusion (DEI) initiative.Promote Safety in workplace.

RESPONSIBILITIES/DUTIES

Maintain and develop strong customer relations while managing multiple priorities and developing service levels in coordination with the assigned Penn Schools and Centers.

20% – *

Constantly monitor the condition of the assigned campus facilities, performance of the various building systems, and O&M related services. Work collaboratively with O&M Trades, Housekeeping, Grounds, and Engineering groups and propose initiatives to optimize the efficiency and effectiveness of the department’s services

20% – *

Maintain fiscal responsibility within established guidelines and report on variances to customer budget; including but not limited to, preparing and maintaining building level expense reports.

20% – *

Participate in all phases of capital construction projects to ensure that buildings’ future maintainability, energy efficiency, and daily operational needs are addressed and assure smooth turnover of newly renovated or constructed space to O&M.

10%

Manage assigned O&M vendor contracts, work with service providers to address customer needs, and provide high level cost estimates for projects when needed

10%

Support FRES Safety initiatives including resolution of identified risks/hazards, as well as, identifying same.

5%

Support the Climate Action Plan by collaborating with internal and external parties and implementing actions.

5%

Participate and provide leadership in supporting the University’s Diversity, Equity, and Inclusion (DEI) initiative.

5%

Other duties and responsibilities as assigned.

5%

100%

QUALIFICATIONS:

Bachelor’s degree is required preferably in engineering, construction management or facilities operations & maintenance. Minimum of with 5-7 years of proven experience, preferably in an academic or similarly complex environment. Proven knowledge of commercial building systems and their operations in addition to general knowledge of OSHA, Building Codes, Project Management, Contracting and Project Estimating. Experience in the coordination of activities by multiple stakeholders to include architects, engineers, contractors and in-house personnel. Demonstrated ability to exhibit good judgment and be able to manage multiple priorities in a fast-paced, diverse environment. Demonstrated excellent interpersonal, written/verbal communication, and organizational skills. Strong financial and analytical skills. Proven record of proving excellent customer service skills. Knowledge of basic computer software (Microsoft Office). Familiarity and experience in unionized labor environment desirable. This position will require the individual to be on-call 24/7.

Job Location – City, StatePhiladelphia, PennsylvaniaDepartment / SchoolFacilities and Real Estate ServicesPay RangeSalary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you’ll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay