University of Pennsylvania Hiring for Communications Coordinator at 3535 Market Full Time

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job TitleCommunications CoordinatorJob Profile TitleAdministrative CoordinatorJob Description SummaryServe as Coordinator/Development Associate within the Office of Penn Medicine Development and Alumni Relations (PMDAR) as part of Penn Medicine Communications. Be part of a team that crafts dynamic stories and content (print and digital) related to Penn Medicine from conducting interviews, drafting copy, and utilizing design tools, this position is an opportunity to gain experience in development communications, community engagement, and grateful patient fundraising. Utilize various tools to track, analyze metrics, and contribute to strategies for improved audience engagement of development communications; maintain various websites both internal and external facing; build registration pages; facilitate URLs requests; design graphics and layouts; and serve as a resource for other digital communication needs. Contribute to administrative support for communications, events, stewardship activities, etc. Under limited supervision, will need to exercise judgment, initiative, and discretion in carrying out project-related duties for supervisor(s) and development staff. Will handle complex and highly confidential materials. Must have the ability to meet deadlines in a goal-oriented environment and have excellent organizational skills.Job Description

Specific Responsibilities:

Reports to and supports Director of Digital Media and is part of the PMDAR Communications Team, which supports activities related to communication and frontline fundraising initiatives at Penn Medicine.

Help craft dynamic stories and content (print and digital) related to Penn Medicine from conducting interviews, drafting copy, and utilizing design tools to create meaningful donor communications.

Coordinate posting of digital content related to gifts, programs, third-party and community events, and other fundraising priorities. This includes working with development colleagues to collect and create content, coordinate the promotion in all appropriate newsletter and e-communication content on web, social media and other relevant outlets, and maintain an ongoing list of events to be highlighted in various communication pieces, both electronic and print.

Utilize various tools to track, analyze metrics, and contribute to strategies for improved audience engagement of development communications; maintain various websites both internal and external facing; build registration pages; facilitate URLs requests; create graphics; and serve as a resource for other digital communication needs.

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Contribute to the administrative support for PMDAR Communications Team, including meeting scheduling, prospect/donor event and meeting preparations, and coordination of financial/budgetary needs including setting up purchase orders, vendor approval, processing of invoices, general travel needs, and reimbursement.

Helps support the acknowledgement process for PMDAR gifts – from drafting to managing the review and execution of personalized acknowledgments.

Interface, problem solve and execute projects with multiple colleagues across the University, including Gifts Administration, Finance, frontline fundraisers, stewardship and communications professionals in DAR and PMDAR.

Interface with and provide exceptional service to internal and external audiences including donors and faculty regarding gift activity and acknowledgement.

Provides information to faculty, staff, alumni; students, volunteers, trustees, and grateful patients concerning Penn Medicine Development.

Manages and maintains confidential files, records, and databases.

Uses conventional spreadsheets and database programs to maintain databases on prospects.

Completes basic development research using multiple PC-based systems, library references and files.

Composes and signs routine correspondence; prepares standardized reports.

Performs other duties as assigned.

**Please provide a resume and cover letter in order to be considered for this role. Please upload all documents in the “Resume/CV” section of the application prior to submitting.**

Qualifications:

High School Diploma and 5-7 years administrative and/or project management experience or equivalent combination of education and experience required with progressively complex responsibilities preferred. Bachelor’s degree preferred.

Excellent organizational, interpersonal and technical skills.

Knowledge of best practices in organizing data and preparing data analysis, utilizing Microsoft Office Suite, with particular strengths in Excel, PowerPoint, and other templates.

Proficiency of Adobe InDesign and Photoshop and knowledge of best practices for graphic design and layout.

Ability to learn new software programs used by the University of Pennsylvania and PMDAR.

Thorough and comprehensive knowledge of office procedures, practices and methods. Knowledge of computer databases used in development research is helpful.

Ability to handle complex and highly confidential materials.

The incumbent works on a daily basis with and through senior institutional officers, trustees and volunteers, administrators, faculty, grateful patients, and development/alumni affairs/ public affairs colleagues, and must have experience, judgment, and communications skills commensurate therewith.

Job Location – City, StatePhiladelphia, PennsylvaniaDepartment / SchoolDevelopment and Alumni RelationsPay Range$20.45 – $22.94 Hourly RateSalary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you’ll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay