University of North Carolina Wilmington Looking for Senior Assistant Director, Financial Aid Technical Operations Full Time

Want to become a soaring UNCW Seahawk and work at one of the best universities on the
East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant
university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive
benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have
been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for
dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of
hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined
contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for
tuition waivers for up to four (4) paid university classes per year including the application fee and book rental, a free membership to the
Campus Recreation Center, free flu and vaccine shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance
coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave
accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development
programs through our Dare to Learn Academy, Skillport, and the employee assistance program, many of which are offered free of
charge.

Vacancy Number: E713

Position Number: 1718

Department:
Financial Aid Admin – 30140

Division
Academic Affairs – 30000 Division

Brief Summary of Work for
this Position

The Senior Assistant Director of Financial Aid Technical Operations provides technical support to the
Financial Aid Office ensuring all processes are compliant in accordance to Department of Education regulations.

A brief and
high-level list of duties include:

• Managing technical operations for the Financial Aid system
• Updating, testing, and
  running processes for the Financial Aid system
• Recommending and implementing process solutions to work in an efficient manner and
  improve customer service and productivity
• Managing system projects, reports progress, and identifies and recommends solutions to
  potential problems
• Serving as office contact for Department of Education systems and represents the office for any campus
  Security/IT committees
• Training and managing technical staff

Minimum Education and Experience
Requirements

Master’s degree in a relevant Information Technology field, OR a Bachelor’s and 1-2 yrs experience in the
information technology field related to the position’s role; OR Related information technology experience may be substituted year for year
for the required education on an exceptional basis.

Preferred Education, Knowledge, Skills &
Experience

• Demonstrated understanding of Title IV aid processes and regulations
• Demonstrated record of effective
  project management skills
• Demonstrated capacity to function in a fast-paced environment and manage multiple projects
  simultaneously
• Demonstrated record of strong analytical, communication and interpersonal skills
• Commitment to diversity and
  to serving the needs of a diverse population
• Experience in supporting Ellucian Banner Financial Aid module highly
  preferred
• Strong supervisory experience including hiring, onboarding, and evaluating

Required Certifications or
Licensures

N/A

Primary Purpose of Organizational Unit

The Office of Scholarships and
Financial Aid (OSFA) is expected to serve students seeking financial aid assistance as well as students who receive benefits which require
coordination through the OSFA. The OSFA currently serves approximately 70% of the student body. This includes federal financial assistance,
veterans educational benefits, all tuition waivers (including faculty/staff , senior citizens and others), all scholarships, all
institutional aid and all non-institutional aid. These financial assistance programs include grants, scholarships, loans and part-time
employment.

Major functions of the department include management of funds processing aid applications from students each year,
monitoring records and procedures for compliance with applicable federal and state laws and regulations, monitoring records and procedures
for compliance with NCAA athletics rules, providing federal, state, and donor reports, and providing general financial aid advising and
counseling to current and prospective students and their parents.

University Information

The University of
North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service.
Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and
affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in
diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of
baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and
psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program
structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The
university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High
Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part
of the University of North Carolina System since 1969.

EEO Statement

At the University of North Carolina at
Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are
committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender,
gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual
orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university
constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a
statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique
contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global
mindset.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background
checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all
employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Number of
Openings
Single Incumbent

Special Notes to Applicants

Please note all applications and any
corresponding materials must be submitted no later than 11:59pm ET on the closing date. Late applications will not be
accepted.

Months Per Year: 12 Months

FTE
1.0 (40 hours per week)

Type of
Position
Permanent

Posting Close Date: 04/25/2022