University of Nevada Las Vegas Looking for Financial Aid Verification Coordinator, Student Affairs [R0129289] Full Time

The University of Nevada, Las Vegas invites applications for Financial Aid Verification Coordinator, Student Affairs [R0129289]

PROFILE of the UNIVERSITY 

Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV   is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity. The university is committed to recruiting and retaining top students and faculty, educating the region’s diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine.  UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. 

Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report’s annual listing of the nation’s most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. 

For more information, visit us online at:  http://www.unlv.edu 

COMMITMENT to DIVERSITY

The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.

PROFILE of the DEPARTMENT/COLLEGE

Enrollment & Student Services (ESS) is a dynamic, complex, and innovative department that exemplifies national best-practices in student enrollment-related activities from recruitment through commencement.  Simply stated: this department is the one responsible for the university’s enrollment.  With that charge, ESS strives to exceed every expectation to maximize enrollment, because nearly every university-related department or service is directly dependent upon our success for either the actual student headcount or the resources derived from it.

Within ESS, we utilize strategic and innovating programs, services, and solutions essential for to impact outreach, recruitment, enrollment, retention, and graduation of UNLV students. We are committed to provide the highest-caliber of student service. ESS team members communicate and collaborate with respect, enthusiasm, and empathy for all our partners, while listening and building relationships that exceed expectations in every possible instance.

COMMITMENT to DIVERSITY of the DEPARTMENT/COLLEGE

Our Core Values include:

• Student-Centered: Begin everything we do with a core commitment to change the lives of students and their communities through higher education.
• Diversity & Inclusion: Value and respect people of all backgrounds and support a diverse campus community and student body.
• Integrity: Demonstrate ethical practice, compliance, and decision-making that builds trust with our constituents at all times.
• Growth: Seek and deploy innovative solutions and technology-driven approaches to improve programs, services, and infrastructure that continuously improves student access and success.

BENEFITS

The University of Nevada Las Vegas offers a generous annual and sick leave package, medical and dental benefits, supplemental voluntary benefits, tuition assistance, and wellness programs. Visit our benefits page for a full listing.

ROLE of the POSITION

Reporting to the Assistant Director of the Processing, the Verification Coordinator assists in managing the workflows for the internal processes surrounding financial aid verification and other regulations surrounding the review of FAFSA filers for eligibility for Federal Title IV Aid.

The role of the Verification Coordinator is important both for maintaining federal compliance and for serving students. Verification is among the greatest barriers to a student’s pursuit of financial aid, and ultimately program completion, and the Financial Aid Verification Coordinator organizes and supervises the Verification team to facilitate this process for selected students in a timely, compliant, and compassionate manner. Monitoring and establishing new workflows (as appropriate) and recognizing bottlenecks and appropriate benchmarking in processes in order to reduce the amount of time for verification and other eligibility checks to be completed in order for awards to be disbursed to students and for UNLV to be compliant with Federal guidelines is an important part of this position. Approximately 75% of all UNLV students receive some form of financial aid, totaling $275 million annually.

Additionally, the Coordinator assists in creating and maintaining business process guides for verification processes in both PeopleSoft and SalesForce (SF), and is responsible for the training of the analyst team on those processes. This position is responsible for aid processes with higher level complexity and risk for audit findings, including second level of verification review; and communicates with students and/or parents as appropriate and as escalations through processing require it both by phone and/or written communication (SF, email).  The Coordinator serves as the primary contact for any external or third party organizations conducting verification review on behalf of or in partnership with UNLV.

In concert with the Financial Aid Verification team, the Coordinator communicates and assists students through the verification process, ensuring documentation is accurate and complete, as well as interfacing with other office and aid-related constituents on behalf of the student. The Coordinator collaborates with the Senior Financial Aid Verification Analyst regarding student appeals, verification business process development, and providing current verification process training to Verification Analysts. The Coordinator also attends outreach activities where they can meet with prospective and current students and parents, explain financial aid processes and review student accounts for eligibility and award status.

VACCINATION MANDATE POLICY

Per the Nevada System of Higher Education (NSHE) Emergency COVID-19 Employee Vaccination Policy, all NSHE employees must be vaccinated against COVID-19 or have an approved medical or religious waiver request.  All candidates for employment must have this information on file with Human Resources prior to their start date. Information about how the policy applies to new hires is now available on the COVID-19 Employee Vaccine Mandate webpage.  

MINIMUM QUALIFICATIONS

This position requires a Bachelor’s degree from a regionally accredited college or university and 3-5 years related professional experience, including financial aid processing and customer service experience.  Credentials must be obtained prior to the start of employment.

PREFERRED QUALIFICATIONS

Direct verification experience for a regionally accredited public or private 4-yr R-1 or HIS/MSI institution.

SALARY RANGE

Salary competitive with those at similarly situated institutions. Position is contingent upon funding. 

APPLICATION DETAILS

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.

Although this position will remain open until filled, review of candidates’ materials will begin on March 21, 2022. Materials should be addressed to Hayli Peterson Committee Chair, and must be submitted through Workday, as we do not accept emailed materials. For assistance with the application process, please contact UNLV Human Resources at (702) 895-3504 or [email protected].

SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES

UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Find Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type “Find Jobs” in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, “R0129289” in the search box.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

SAFETY AND SECURITY STATEMENT

UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.

EEO/AA STATEMENT

UNLV is an Equal Opportunity / Affirmative Action educator and employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes), color, religion, sex, age (40 or older), creed, national origin, veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. The University of Nevada, Las Vegas employs only United States citizens and non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.

TITLE IX STATEMENT

The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates.  Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106).  The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment.  Inquiries concerning the application of these provisions may be referred to:  Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Box 451062, Las Vegas, NV 89154-1062, Frank and Estella Beam Hall (BEH) Room 553, Telephone: (702) 895-4055; Email: [email protected], or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: [email protected]; or to both.  

Information pertaining to the University’s grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.

Job Category

Administrative Faculty

Required Attachment(s)

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted.