University of Montana Looking for Assistant Director of Facilities and Custodial Operations, UM Housing Full Time

Tracking Code
3869-254

Job Description

Application instructions are located at the bottom of the page.  Please apply directly through the University of Montana’s career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College.  Do not apply through Indeed.com or use easy apply through Indeed.com*.

The University of Montana invites applications for an Assistant Director of Facilities and Custodial Operations to join their team. This position provides leadership for UM Housing (UMH) facilities, including develop and maintain the technical and professional expertise to assess, manage the work of, and supervise facilities associates and trades across a number of technical and skilled areas. In addition, this position assists the Director of Fiscal and Facility Operations with leadership and management of the facilities team in Housing.

The Assistant Director of Facilities and Custodial Operations provides professional assessments of facility conditions and inventory, including planning and implementing a 10 Year Capital Improvement plan. This position will collaborate with Housing staff to ensure accurate and timely loading of inventory for Residence Halls, University Village, and Lewis and Clark.  This position will provide coordination and oversight of Housing inventory along with the Associate Director of Facilities.

This level assumes responsibility for managing all aspects of custodial operations performed within a large multi-unit university housing operation. This position is responsible for independent decision-making regarding pay and employment for all trades and maintenance positions within UMH; assisting as needed in the management and supervision of all maintenance staff; and management and supervision of all custodial operations and summer temporary positions for UMH.

This position will manage all custodial operations in Housing.  This position will assist the Director of Fiscal and Facility Operations in the management of annual maintenance and repairs, equipment, and major capital projects and construction.  This position is an active member of the Housing Leadership team.  As a part of the Leadership Team, this position will write and contribute to Housing policies and procedures, strategic planning, marketing planning, and facilities master planning.

Position duties also include, but are not limited to:

• Serve as a member of the UM Housing Leadership Team; work with directors to formulate departmental policy and practices
• Serve on or coordinate department, Division of Campus Life and Student Affairs, and University committees, task forces, or special projects
• Supervise (2) Supervisors I in Apartments, (2) Supervisor II in residence halls, and (26) Associates/Specialists/Technicians, including hiring, firing, and discipline for all custodial temporary positions.
• Oversee personnel management of the custodians, evaluating, establishing and improving cleaning, techniques and procedures as well as assessing, planning and organizing and directing staff
• Responsible for maintaining and managing inventory of custodial operations, equipment, materials and supplies
• Oversee and order, receive, and distribute equipment, material, and supplies
• Oversee the creation and implementation of orientation and training programs
• Ensure all maintenance and repair standards are met in a safe efficient manner
• Develop comprehensive training programs and tracking programs for all maintenance and repair annually
• Develop tracking systems in custodial operations to determine on-going capital expenditures and inventories
• Identify and correct problems; attending trainings to improve upon skills and stay current with the custodial operations
• Provide direct customer service to members of the campus and to the community at large
• Build and maintain a work atmosphere of trust and respect by establishing open communication among team members; recognizing the value of individual differences at all levels of the organization; taking steps to prevent destructive conflict and handling conflict in an appropriate manner; listening and responding appropriately to the needs
• Support the Director of Fiscal and Facility Operations in managing capital budgets
• Responsible for collection and disposing of all furniture, equipment, and supplies, bulbs following state regulations and recycling when possible
• Act decisively, diplomatically, and exercise independent judgment and discretion to advance and protect departmental and University relations in resolving situations
• Collaborate with colleagues in other areas of the department to assist in or oversee training student and full-time staff in facilities related processes and procedures as appropriate
• In collaboration with relevant administrative or residential area staff, oversee the communication of upcoming facilities projects, ongoing facilities issues, and work order status and completion to relevant UM Housing employees, residents, and University staff
• Evaluate and recommend improvements for policies, procedures, education opportunities, and issues of campus safety
• Participate and be a member of the campus wide Committees as an UMH representative.
• Work with and help Director of Fiscal and Facility Operation with work, training, projects, ordering supplies & capital equipment
• Perform other duties as assigned.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always”; partner with place; and proudly tell the UM story.

Position Details

• Position is full-time, 1.0 FTE, MUS Contract and includes a comprehensive and competitive benefits package including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
• Salary for this position is $58,000 – $62,000 per year commensurate with qualifications.

Required Qualifications

• High school diploma or GED
• Four (4) years of progressively responsible custodial experience and three (3) years of progressively responsible supervisory experience, or a combination of experience and education
• Ability to read instructions, safety information, policies and procedures and apply critical thinking skills.

Preferred Qualifications

• Bachelor’s Degree in a related field
• Comprehensive knowledge of supervisory practices and procedures
• Comprehensive knowledge of custodial operations and management; and purchasing and inventory practices and procedures
• Knowledge, skill and ability required to perform duties and responsibilities of their direct reports
• Ability to exercise sound judgment and maintain a safe work environment; work effectively in a team environment; create and maintain a work atmosphere of trust and respect with all team members; work with a variety of diverse groups of individuals effectively
• Demonstrated skill in customer service orientation; interpersonal, oral and listening communication; organization; time-management and delegation
• Knowledge of, and ability to understand Collective Bargaining Agreements.

About UM and UM Housing

UM Housing provides safe, clean, healthy, and affordable living and learning facilities that foster an inclusive community living environment for students, staff, faculty, and guests. Services provided in these facilities support and nurture educational experiences and personal development at the University of Montana.

The University of Montana is flagship, research-intensive R1 institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

Criminal Background Investigation is required prior to Offer of Employment.
In accordance with University policy, finalists for this position will be subject to criminal background investigations.
ADA/EOE/AA/Veteran’s Preference.
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.
References *References not listed on the application materials may be contacted; notice may be provided to the applicant.
Testing Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.

Employment Eligibility.  All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

How to Apply

Extended Application Date: Thursday, June 15, 2023 by 11:59 MST

Complete applications received by this date will be guaranteed consideration. To receive full consideration, candidates are required to submit all of the following materials.

Please submit the following application materials** via the UM Jobs portal and by clicking “New Resume/CV” button.  Please do not apply through Indeed.com*.

• Letter of Interest – addressing the stated required skills for the position
• Detailed resumelisting education and describing work experience
• Three (3) professional references– Names and contact information

*Applying through Indeed.com or easy apply through Indeed.com may result in submission of an incomplete application.  Applications may be removed from full consideration if they are not complete with materials listed above under the “How to Apply” section.  It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above. 

**Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.

Required Skills

Position Type
Full-Time/Regular