University of Michigan Looking for Student Engagement Coordinator Full Time

JOB OPENING ID: 242137

REGULAR/TEMPORARY: Regular

ORGANIZATIONAL GROUP: Alumni Association

DEPARTMENT: Alumni Association

SALARY: $50,000.00 – $52,000.00

Summary

The Alumni Association of the University of Michigan (AAUM) is seeking a Student Engagement Coordinator to be a part of our team. The team is focused on engaging and supporting students while they’re on their way to becoming alumni. This position will coordinate the planning and execution of strategic student engagement priorities and provide administrative support to the University Relations team. 

In addition to the responsibilities and qualifications listed below and most importantly, candidates must share and hold to the highest regard, the same values that are uniquely inherent to AAUM:

ALL IN

• You believe in our mission.
• You are trustworthy and loyal to AAUM and to each other.
• You are passionate about what we’re doing and proud to be a part of it.
• You are an employee who goes above and beyond the call of duty.
• You are committed to building a culture that keeps DEIJ at the heart of everything we do and recognizes and embraces the myriad of identities, experiences, and backgrounds of all staff, volunteers, and alumni.

SERVING HEART

• You are open and willing to listen to others and help in whatever way possible.
• You are dedicated to selflessly following the Platinum Rule: treat others the way they want to be treated.
• You are passionate about fostering a diverse, equitable and inclusive culture.
• You are willing to put the needs of alumni and staff colleagues ahead of your own if that is what is best for AAUM.

SOLUTION SEEKER

• You are a creative problem solver.
• You are never satisfied with the status quo.
• You find a way to say yes.
• You embrace new ideas and approaches from different perspectives.
• You are collaborative, flexible, and adaptive.
• You incorporate DEIJ into every part of your work’s equation to boost relevance and value over time with evolving world views and demographics.

Who We Are

We enrich the University of Michigan’s impact by serving as an independent gateway for alums of all identities, backgrounds, and experiences across the globe and in our neighborhoods in order to create and deepen belonging to the Michigan Family, the Leaders and Best.

AAUM values a culture of diversity, equity, and inclusion. We are committed to the continual development of a diverse staff who thrive and contribute to a positive, equitable and inclusive environment. Our commitment to DEI work is showcased here: https://alumni.umich.edu/about/diversity/. 

Responsibilities*

Student Engagement

• The Student Engagement Coordinator directly supports and advocates for students as they navigate the University experience and builds meaningful connection and engagement with the Alumni Association, alumni, donors, and with our physical space, the Alumni Center.
  • Stay knowledgeable of the challenges facing students from historically underrepresented, minoritized, and under-resourced student populations (inclusive of all forms and intersections of identity, such as race, ethnicity, gender identity and expression, national origin, religious beliefs, sexual orientation, ability, age, size, socio economic status, Veteran status, etc.).
  • Along with the Associate Director of Student Engagement, work with campus partners and student groups to develop collaborative opportunities relevant to the services the Student Engagement team offers when possible.
  • Recruit, train and oversee students in the Future Alumni of Michigan (FAM) student ambassador program ensuring the purpose of the group is executed.
  • Provide ongoing advising and support of FAM with training and program oversight
  • Works with FAM to identify ways to engage students digitally; Refine and implement programs or services that support student belonging.
  • Under the direction of the Associate Director of Student Engagement design and develop engaging student-centered events and programs for all students 
• Plan and implement our flagship student programs 
  • Plan and implement student programs including but not limited to Welcome Wednesdays (free Bagel giveaway), Wellness Weeks, Blue Books, and programming for our students with life memberships. 
  • Assist in the creation of the budget. Make decisions regarding budget spending for specific programs. Prepare budget reports related to on-going initiatives as needed.
  • Review data for constructive improvements of programs and services.
  • Supervise and oversee student staff members, assist in the management and training of student employees to ensure services, programming, and activities from the Student Engagement team foster and promote student engagement, success, persistence, and retention.
  • Work with the Associate Director of Student Engagement to develop learning outcomes and assessment tools for student training, events, and programs.
  • Collaborate with AAUM staff on and lead out student employee training
  • Work with the communications team and students to create and curate content for student newsletter.
  • Utilize campus expertise to help inform overall student engagement plans
  • Provide program information and data to internal teams as requested

General Administrative Support

• Schedule external meetings and appointments as needed for University Relations team; compile and prepare materials as needed; process and monitor P-Card expenses and reimbursements for the Student Engagement Team
• Manage supply orders.
• Develop expertise in AAUM technology through training, updates, and liaison role to technology team. 
  • Support University Relations Team by utilizing AAUM and U-M technologies, including serving as a Salesforce Superuser. 
  • Assist team and internal staff with website presence by providing/posting appropriate information, events, etc. as needed
  • Create and manage teams’ events in CRM system.
  • Track participant engagement in CRM; manage and pull reports, engagement metrics, etc.

General Duties and Responsibilities

• Provide organizational leadership by demonstrating AAUM core values: All In, Serving Heart and Solution Seeker, and helping other staff members demonstrate those values.
• Value and embrace different identities and diversity of thought recognizing that everyone has unique and different experiences that contribute to the best solution seeking and success for AAUM. 
• Work with AAUM staff members to gain a clear and consistent understanding of the details of the strategic plan and feel equal ownership of every piece of it, including pieces for which there is no direct responsibility.
• Be inclusive and collaborative with every other member of the staff and every other team. Operate as a critical contributing member of the staff to complete objectives in many different areas in order to move the whole organization toward the strategic plan.
• Support University Relations efforts by demonstrating AAUM value to campus units/partners (i.e., schools/colleges, campuses).
• Continually build digital skill sets in order to implement into work.
• Staff and participate in team meetings, Alumni Association events that may be during evenings or weekends, and staff retreats including offsite, overnight staff retreats at Camp Michigania.
• Provide staff support to the Alumni Association’s Board of Directors, its committees, and other volunteers as needed.
• Coordinate special projects as assigned or required.
• Participate in Alumni Association and other University committees as required.
• Share knowledge through internal communication.
• Support the Alumni Association’s vision of creating a place of belonging for all alumni.
• Remain current with respect to technology and the University’s educational resources.

Supervision Received

Direct supervision is received from the Associate Director of Student Engagement.

Supervision Exercised

Supervision exercised over temporary and student employees. 

Required Qualifications*

• 3+ years of experience in student programming, student affairs or related fields or equivalent combination of education and experience. 
• Experience providing supervision or direction to students. 
• Ability to contribute to strategic thinking, including analyzing data, extracting trends and applying findings to improve products.
• Experience with Microsoft Office, including Excel skills.
• Ability to utilize Google suite including mail, sheets, docs, slides, chat, etc.
• Demonstrated ability and passion to build your own digital skill set.
• Team player and a strong attitude for collaboration
• Excellent written and verbal communication skills including the ability to publicly speak and lead a group of student employees or ambassadors. 
• A proven ability to generate creative, innovative solutions to issues with a can-do attitude with a mindset to be results-driven.
• Ability to work effectively with leaders and colleagues in a multicultural and diverse environment.

Additional Information

• AAUM welcomes applications from people of all abilities. This particular position requires the occasional moving of 25 lbs or less. 
• AAUM is currently working in a hybrid or remote work setting based on job duties. This position will work a hybrid schedule and must be in person for student events.
• This position may require some evening and weekend work. 

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

242137

Working Title

Student Engagement Coordinator

Job Title

Student Affairs Program Mgr

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Alumni Association

Department

Alumni Association

Posting Begin/End Date

11/14/2023 – 11/30/2023

Salary

$50,000.00 – $52,000.00

Career Interest

Academic & Student Services

Administration