JOB OPENING ID: 214164
ORGANIZATIONAL GROUP: Avp Enroll Mgmt
DEPARTMENT: OUA Recruitment Administration
SALARY: $34,000.00 – $37,000.00
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Office of Undergraduate Admissions seeks a motivated and self-starter with excellent customer service skills to fill the Customer Service Assistant vacancy. This position often makes the first impression in the Huetwell Visitor Center while greeting families, students and other guests. Stellar communication and interpersonal skills are critical to this role. The ideal candidate is professional, organized, resourceful and able to prioritize and reprioritize duties as needed.
The University of Michigan is one of the largest public institutions in the country enrolling 50,000 students including 32,000 undergraduates, with a strong commitment to diversity and affordability. U-M is in demand and for fall 2021 received 80,000 applications from first-year and transfer students from Michigan, the nation, and the world.
The Office of Enrollment Management provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, records management and student financial support functions for the university. Our reporting units work strategically with the schools and colleges, leveraging expertise and best practices.
75% Huetwell Visitor Center Receptionist
10% Training and processes
Associate’s degree or equivalent combination of education and experience is required.
Applicants must possess excellent written and oral communication skills, a strong work ethic, a high level of professionalism, ability to manage multiple tasks and be familiar with basic computer software applications. Willingness to learn University admissions procedures and processes and review undergraduate applications.
Experience with students and colleagues from diverse ethnic backgrounds.
Experience or knowledge in admissions work, recruitment principles and student support services.
Knowledge of the nature, aims, and organizational workings of a college or university.
Exemplary customer service experience.
Works well independently and as part of a vibrant team.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely. More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.
Job Opening ID
Cust Svc Assistant Inter
Cust Svc Assistant Inter
Ann Arbor Campus
Ann Arbor, MI
Avp Enroll Mgmt
OUA Recruitment Administration
Posting Begin/End Date
3/23/2022 – 4/13/2022
$34,000.00 – $37,000.00
The University of Michigan is a non-discriminatory/affirmative action employer.