JOB SUMMARY
The School of Business Information Technology Department is seeking a full-time Service Desk
Administrator (Computer Support Technician 1). The incumbent will report to the IT Service Delivery Team Lead and will be responsible for
providing on-site technical support and management of our Storrs Helpdesk and also providing IT support for School of Business faculty,
staff, and students. The incumbent is expected to be a subject matter expert on a variety of issues including, but not limited to, computer
hardware, software, AV, printers, mobile devices, and networking.
This position will be based at the Storrs campus. Occasional
in-state travel to other UConn campuses and out-of-state travel may also be required. Evening and weekend hours will also be required as
needed.
DUTIES AND RESPONSIBILITIES
Include but are not limited to:
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
APPOINTMENT TERMS
This is a full-time position based in Storrs, CT. The salary range for this position is $72,000 to $78,000, depending on education,
qualifications and experience. This position requires dependable transportation and willingness and ability to work occasional evening and
weekend hours and travel in-state and out-of-state as needed to support department events and activities. This position also requires the
ability to tolerate dust exposure and lift 50 pounds. Other rights, terms, and conditions of employment are contained in the collective
bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).
TERMS AND CONDITIONS OF EMPLOYMENT
Employment of the successful candidate is contingent upon the successful
completion of a pre-employment criminal background check.
TO APPLY
Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #498146 to upload
a resume, cover letter, and contact information for three (3) professional references.
This job posting is scheduled to be removed at 11:55 p.m. Eastern time on January 31, 2024.
All employees are subject to
adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.
All members of the University of Connecticut are expected to
exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an
inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student
populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our
community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect
each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All
applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or veteran status.
The University of Connecticut is an AA/EEO
Employer.
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