University of Colorado System Administration Looking for Senior Quality Assurance Engineer Full Time

Who We
Are: System Administration, which also houses the Office of the President, is located in the uptown neighborhood
of Denver with a few smaller offices located on the campuses.  Many of our departments support the educational and research missions of the
four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for
professional development, innovation, and collaboration with talented staff and faculty.  Learn more about CU System
Administration. 

University Information Systems (UIS) provides technical services and enterprise applications to the University
of Colorado campuses and the Office of the President. UIS is committed to excellence in customer service and technical expertise. Through
the development of enterprise applications, UIS supports the University systems used by students, faculty, human resources employees,
finance employees, and others. UIS strives to create a culture of care and a people first approach for it’s employees and customers. Learn
more about working with UIS here: https://www.cu.edu/uis/about-uis/work-uis

Position Summary: The Senior
Quality Assurance Engineer works with application developers to provide testing feedback and problem resolution. This position requires a
detailed knowledge of a variety of system testing and administration techniques. As defined by the quality assurance processes, the Sr QA
Engineer will work with their manager to certify tested applications for production, deploy those change request items to test and
production environments, and will ensure that all documentation for the system is in place prior to release into the production
environment.

The Sr QA Engineer supports all University Information Services applications development teams in their development,
design, planning, and scripting testing scenarios by establishing and completing test scripts, and by reporting on test results. The Sr QA
Engineer supports both feature and regression test designs. 

This position reports to the Manager of Quality Assurance and is exempt
from the State of Colorado Classified Staff System.

Where You Will Work: Hybrid – this role
is eligible for a hybrid schedule, working mostly remote, with occasional meetings throughout the year in person. Local candidates
preferred. Diversity and Equity: The University of Colorado System Administration Office is
committed to recruiting and supporting a diverse workforce. The university strives to promote a culture of inclusiveness, respect,
communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the
LGBTQ+ community and all veterans. Duties & Responsibilities: Duties and responsibilities of
the position include, but are not limited to:

• Establish, develop, design, and plan testing scenarios that provide detailed
  feature and regression testing for UIS business applications slated for release into the production environment using various Micro Focus
  testing tools
• Provide functional user groups with functional testing scenarios and coordinate functional testing
• Provide application development teams with test results and provide consultation relative to the correction of issues
• Create and respond to service tickets in a timely and efficient manner 
• Update manager on progress of duties through
  reports and update goals as they progress
• Attend UIS meetings and project meetings and provide constant guidance and input
  from a QA perspective  
• Participate in technical or leadership training and personal development 
• Develop and
  implement software release processes to ensure predictable and high-quality deployment of application components into test and production
  environments (Off hours support may be required for this function)
• Write clear and complete documentation in support of
  testing and release management procedures
• Test web methods and web services – write sophisticated SQL queries to test
  integrity of databases
• Develop test plans and implement test cases, scripts, plans and procedures (manual and
  automated)
• Certify that tested application changes are ready for production by working with developers and management
  teams
• Assist in deploying application changes into test and production environments
• Build test plans and test scripts for
  functional, performance, and regression testing
• Support development teams with test coordination support by crafting tests case
  templates, maintain test scripts and test metrics.
•  Adhere to all established timelines established through QA Service Level
  Agreements (SLAs)
• Communicate, coordinate, and report application deficiencies to application developers to aid in the
  correction of issues
• Ensure that technical documentation is in place prior to release into production
• Play
  the role of product manager for Load Runner, UFT and ALM (OpenText) for functional automation; this role’s responsibilities include updates
  to UIS Product profiles, crafting product roadmaps, educating across UIS on this service offering, supporting changes requested by UIS
  teams.
• Assist in the coordination of Load Runner, UFT and ALM tool upgrade administration and new feature management and
  evaluation, including risk assessment, by assigning resources and providing domain expertise related to the
  applications supported.
• Support Browser Compatibility Testing (BCT) testing using Browser Stack tool.
• Support
  Web Performance Monitoring (WPM) and alert management.
• Schedule and analyze overnight weekly load tests, running weekly UFT
  tests for various applications, and providing results to customers overall delivery perspective. 
• Create and support
  Integrations-API functional testing scripts, running them when customer requested.
• Track successful and failed test cases
  execution.
• Assist lead in SIT and UAT test scripts creation

• Participate in user documentation reviews and
  analysis

• Provide and demonstrate proof of concept as it relates to automated and manual test practices

• Provide assessment on issues to development teams to ensure highly corrective solution for the problems encountered

• Document metrics and provide metrics to Project Team.
• Work directly with application managers, business analysts, campus
  partners, domain experts and project managers to develop test plans/scripts.

What We
Offer: Salary: The anticipated hiring range has been established at $88,000 – $92,000.

CU System Administration takes into consideration a combination of the selected candidate’s education, training and experience as
it relates to the position, as well as the position’s scope and complexity, internal pay equity and external market value when determining
a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch
healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic
growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
• Disability,
  Life, Vision Insurance options.
• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of
  your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
• Pre-tax savings plans, such as Health care and Dependent
  care flexible spending accounts.
• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12
  paid holidays. This includes a dedicated week off for winter break.
• 4 weeks of parental leave to adjust to the joys of
  parenthood.
• Tuition Benefit of 9 waived credits for eligible courses on any CU campus per academic year for employees, as well as
  options for your dependents.
• Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
• Many additional
  perks & programs with the CU
  Advantage.

Additional taxable fringe benefits may be available. 

For more information on benefits programs, please
review our Comprehensive Benefits
Guide. 

Access our Total
Compensation Calculator to see what your total rewards could be at CU.  (This position is a University Staff position)

Qualifications: Minimum Qualifications:

Please ensure your resume includes
any and all relevant experience to be accurately assessed against these qualifications.  You must meet all minimum requirements listed at
the time of application to be considered for this role.

• Bachelor’s degree from and accredited institution of higher
  education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a
  year-for-year basis)
• Three (3) years’ experience with system and application implementation testing including the
  following:
  • Developing, executing, and documenting software systems’ testing
  • Development including software
    design, development, testing, and release management
  • Documenting test results, processes, and metrics
  • Developing and performing test cases, scripts, plans and procedures (manual and automated)
  • Tracking and logging project
    issues/defects 
  • Analyzing impact of issues, developing solutions, and communicating recommended path forward
  • Experience with work management software such as Team Dynamix
  • Experience with tools including or like TOAD, Cherwell, MS
    Office, MS Access, Visio, UFT, Load Runner and ALM

Preferred Qualifications:

• Bachelor’s
  degree from an accredited institution of higher education in computer science or a related field
• Five (5) years’ equivalent
  experience as listed above
• Experience in the following:
• Higher Education environments
• ERP
  system such as Oracle PeopleSoft including HCM/FIN, Campus Solutions and Portal
• Issue tracking software such as Cherwell,
  JIRA or ServiceNow
• Automation methods, processes, and tools
• Applications, hardware, and local area networks, specifically
  Oracle, PeopleSoft, FSA and/or Atlas
• Load Runner, ALM, and UFT tool features and supporting basic maintenance window testing
• JMeter with the ability to create API functional tests
• Web technologies such as HTML/DOM, JavaScript, CSS, AJAX
• Browser Stack and Browser Compatibility Testing standards
• Selenium IDE
• SQL
• Application Integrations with API
  and OSB Services 

Knowledge, Skills, and Abilities:

Duties and responsibilities of the position
include, but are not limited to:

• Establish, develop, design, and plan testing scenarios that provide detailed feature and
  regression testing for UIS business applications slated for release into the production environment using various Micro Focus testing
  tools
• Provide functional user groups with functional testing scenarios and coordinate functional testing
• Provide application development teams with test results and provide consultation relative to the correction of issues
• Create and respond to service tickets in a timely and efficient manner 
• Update manager on progress of duties through
  reports and update goals as they progress
• Attend UIS meetings and project meetings and provide constant guidance and input
  from a QA perspective  
• Participate in technical or leadership training and personal development 
• Develop and
  implement software release processes to ensure predictable and high-quality deployment of application components into test and production
  environments (Off hours support may be required for this function)
• Write clear and complete documentation in support of
  testing and release management procedures
• Test web methods and web services – write sophisticated SQL queries to test
  integrity of databases
• Develop test plans and implement test cases, scripts, plans and procedures (manual and automated)
• Certify that tested application changes are ready for production by working with developers and management teams
• Assist in
  deploying application changes into test and production environments
• Build test plans and test scripts for functional, performance,
  and regression testing
• Support development teams with test coordination support by crafting tests case templates, maintain test
  scripts and test metrics.
• Adhere to all established timelines established through QA Service Level Agreements (SLAs)
• Communicate, coordinate, and report application deficiencies to application developers to aid in the correction of issues
• Ensure that technical documentation is in place prior to release into production
• Play the role of product manager for Load
  Runner, UFT and ALM (OpenText) for functional automation; this role’s responsibilities include updates to UIS Product profiles, crafting
  product roadmaps, educating across UIS on this service offering, supporting changes requested by UIS teams.
• Assist in the
  coordination of Load Runner, UFT and ALM tool upgrade administration and new feature management and evaluation, including risk assessment,
  by assigning resources and providing domain expertise related to the applications supported.
• Support Browser Compatibility Testing
  (BCT) testing using Browser Stack tool.
• Support Web Performance Monitoring (WPM) and alert management.
• Schedule and
  analyze overnight weekly load tests, running weekly UFT tests for various applications, and providing results to customers overall delivery
  perspective.
• Create and support Integrations-API functional testing scripts, running them when customer requested.
• Track
  successful and failed test cases execution.
• Assist lead in SIT and UAT test scripts creation

• Participate in user
  documentation reviews and analysis

• Provide and demonstrate proof of concept as it relates to automated and manual test
  practices

• Provide assessment on issues to development teams to ensure highly corrective solution for the problems
  encountered

• Document metrics and provide metrics to Project Team.
• Work directly with application managers, business
  analysts, campus partners, domain experts and project managers to develop test plans/scripts

How
to Apply: For full consideration, please attach the following as separate documents to your application:

1.     
A cover letter identifying the job specific minimum qualifications you possess

2.      A resume including any and all relevant
experience to be accurately assessed against the qualifications listed in the posting.

Please ensure you check the “Job Specific
Attachments” box next to each document on the “Required Documents” page of the application for the appropriate documents to be
attached.

When to Apply: For full consideration completed applications must be submitted
by January 16, 2024.  Reference checking is a standard step in our hiring process. You may be asked to provide contact
information, including email addresses, for up to five references as part of the search process for this position. *Please note: All
application materials must be submitted through CU Careers; emailed materials will not be considered.* Sponsorship Statement: We are unable to sponsor applicants for work visas for this position. Background Check Statement: The University of Colorado is committed to providing a safe and productive learning
and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment.
Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. The
Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of
the third day of work. The University of Colorado is committed to diversity and equality in education and employment. ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for
applicants requesting accommodation through the search process such as alternative formats of this posting.  Individuals with disabilities
in need of accommodations throughout the search process should contact the ADA Coordinator at: [email protected].