University of Chicago, Booth School of Business Looking for Assistant Director, Global Program Management Full Time

GENERAL SUMMARY:

Are you a mission-driven individual who wants to support lifelong learning for leaders around
the world? Chicago Booth Executive Education seeks a dynamic Assistant Director, Global Program Management to collaborate with clients,
faculty and staff to deliver non-degree certificate programs across several modalities (in person, online and blended). As Assistant
Director, you will be in the classroom and have direct access to renowned faculty, senior level executives/C-suite, and the latest thinking
in business. This role will be hybrid and located at the Chicago Booth Gleacher campus in downtown Chicago three days a week and two days
from home. This individual thrives in an agile and entrepreneurial work environment focused on supporting the mission of the Chicago Booth
School of Business by delivering impact through business education for the public and private sectors.

The ideal candidate has a
curiosity to learn, a passion for exceptional customer service and desire to represent a world-class brand. This individual is an excellent
communicator that can work confidently with senior executives, esteemed University of Chicago faculty and is a true team player. Strong
relationship building, emotional intelligence and project management skills are key to the role as Chicago Booth Executive Education
navigates the changing landscape of non-degree education across multiple cultures, industries and forms of delivery.

Working with the
Global Program Management team, the Assistant Director is responsible for the end-to-end planning and delivery of a portfolio of non-degree
programs designed to provide a rigorous learning experience for senior leaders globally. The program portfolio may include open enrollment,
custom, partnership and international programs in the US as well as, EMEA, North & South America, North Africa and Asia.

While
this position is hybrid (remote/in person) in Chicago, there will be some domestic and/or international travel to Chicago Booth campuses in
London, Hong Kong and other global client locations globally.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Works with the Global Program Management team to ensure high quality program delivery and learning experience for an assigned portion of
  Executive Education’s program portfolio.
• Act as the owner and primary point of contact for participants, clients, and faculty
  before, during, and after Executive Education programs. Develop and manage all communication with participants and clients including program
  logistics, payment processes, prep work and post program communication.
• Collaborate with members of the Global Program Management
  team and faculty to manage the delivery of programs to clients and participants. Responsibilities include: creation of program schedule;
  overseeing the program admissions process; managing the collection of materials utilized in each program from faculty (e.g. cases, books,
  articles and simulations); preparing materials for distribution among participants; managing the process of securing copyright permissions;
  managing faculty classroom needs.
• Plans, organizes, and executes all logistics related to in-person programs including: catering
  and vendors, LMS, coordinating classroom IT/AV and other facilities on behalf of the program; supporting program delivery and working with
  clients ahead of and on program days.
• Support online sessions, delivered primarily via the Zoom platform. This includes serving as
  a host for virtual sessions, sharing documents and videos, administering polls, coordinating break out rooms, monitoring attendance, and
  facilitating communication with faculty and participants to ensure a smooth delivery.
• Monitor open enrollment registrations and
  work in conjunction with the Enrollment team to convert interested registrants to paid participants.
• Organize and engage in program
  activities outside of the classroom (examples include company visits, dinners, and experiential activities)
• Assist in preparing and
  monitoring budgets; authorize payment for materials, facilities, staff and faculty; track budget and expenditures associated with programs
  and prepare final accounting report at close of program.
• Reviews program feedback and identifies ways to improve the overall
  program experience
• Program schedules vary across programs and geographic location of delivery. Flexibility to work early mornings,
  evenings and weekends (as needed) required.
• On-site for all assigned programs required; flexible schedules based on number of
  program days. On average, 3 days in the office and 2 days remote.
• Willingness to travel domestically and internationally (as
  needed) required.
• As a team player, represent the brand and proactively collaborate with manager, teammates and faculty to ensure
  the success of Executive Education and Chicago Booth overall.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND
EXPERIENCE:

• Bachelor’s degree and at least two years of related experience, or equivalent of education plus
  relevant business experience required.
• Knowledgeable, energetic and passionate about education required.
• Ability to
  achieve objectives with minimal direction required. Demonstrated experience working independently and as part of a team. 
• Demonstrated ability to prioritize own work and multi-task; strong project management skills and attention to detail required.
• Work as a sole contributor as well as collaborate with others in a cross-functional team environment required.
• Cultural
  sensitivity, DEI awareness and strong emotional intelligence required.
• Excellent communication skills including verbal, written and
  presentation required.
• Budget management skills required.
• Proven exceptional customer service skills and ability to
  interface with and engage senior level clients.
• Experience with event management, including planning, executing, and evaluating
  programs, and/or customer service positions in hospitality preferred.
• Ability to routinely and independently exercise sound
  judgment and creative problem solving skills in making decisions.
• Computer proficiency in Microsoft Office Suite required; comfort
  with technology, including the ability to maintain a calm and assuring composure when technical glitches occur.
• Comfort with Zoom
  or Microsoft Team meetings functions.
• Ability to work under pressure and to work on multiple projects simultaneously, set
  priorities, and meet deadlines consistently required.
• Cover letter with resume required.

Interested candidates should
apply directly to the University of Chicago job board. Only applicants that apply directly to the job board will be considered for the
position. If the link does not send you to the job posting please copy and paste into your web browser. Thank you for your interest in The
University of Chicago, Booth School of Business!

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