Department: KOP Rehabilitation Services | Salary Range Commensurate with Experience |
Worksite: Koman Family Outpatient Pavilion | Appointment Type: Career |
Appointment Percent: 100% | Union: EX Contract |
Total Openings: 1 | Work Schedule: 8 hrs/day, Monday – Friday |
UCSD Layoff from Career Appointment: Apply by 5/3/2022 for consideration with preference for rehire.
All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 5/12/2022. Eligible
Special Selection clients should contact their Disability Counselor for assistance.
DESCRIPTION
Under
general supervision, the incumbent is responsible for customer service, registration, appointment scheduling and insurance verification.
Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing
authorization for scheduled services. Responsibilities emphasize on quality Customer Service. Completes registration for new or established
patients in a timely and accurate manner and
adheres to the established registration and scheduling protocols and standards. Ensures that
patients have secured authorization and referrals when scheduling appointments.
Interviews patients via telephone to obtain
demographic and financial information necessary to secure patient account. Verifies insurance eligibility for outpatient services on all
Third Party Payers by utilizing various automated eligibility systems. Operates EPIC system to gain and input information; in addition,
responsible for clearly and effectively relaying medical messages to patient/clinic staff. Advises patient of clinic deposit requirements
based upon UCSD Medical Group Financial Policy. Other related duties as assigned.
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICAIFONS
.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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