University of California, San Diego Looking for 112016 – Patient Access Lead Full Time

UCSD Layoff from Career Appointment: Apply by 10/01/21for consideration with preference for rehire. All
layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 10/13/21. Eligible Special
Selection clients should contact their Disability Counselor for assistance.

This position will remain open until
filled.

DESCRIPTION

UC San Diego Health’s Revenue Cycle department supports the organization’s
mission to deliver outstanding patient care and to create a healthier world – one life at a time. We are a diverse, patient-focused,
high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard
of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who
demonstrate a deep passion for problem-solving and customer service.

Under general supervision, the Patient Access Lead is
responsible for overseeing day to day staff duties. Typical duties include staff coverage for all patient access department points of entry,
performing patient account analysis to ensure accounts are financially secured, and reducing financial loss for the organization. Serves as
a liaison for physician/patient care staff and patient/families. Provides training and technical resource to staff, assists management in
assessing problem areas related to accuracy and procedural deficiencies, assists with staff performance evaluation and complies with cash
handling standards.

MINIMUM QUALIFICATIONS

• Three (3) years Patient Access experience in large, complex
  healthcare environment.
• Advanced knowledge of Patient Access/Admissions/Registration functions.
• Thorough knowledge of
  insurance, third party payors and authorization process.
• Demonstrated understanding of the patient referral and authorization
  process.
• Highly proficient with MS Office: Excel, PowerPoint, Outlook, Word, etc.
• Familiar with hospital patient access
  systems.
• Superb customer service skills. Excellent communication skills.

PREFERRED QUALIFICATIONS

• Epic Registration.
• Lead or Supervisory experience.
• Inpatient admissions including transfers and direct
  admit.
• Knowledge of birth certificate process.

SPECIAL CONDITIONS

• Participates in 7/24 on-call
  rotation.
• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal
  background check and pre-employment physical.