Organizational Change Management Lead, FACET Project
University of California Los Angeles
Requisition Number: 40022
Salary: $7,992 – $18,508 Monthly
Position Description:
The University of California, Los Angeles (UCLA) Information Technology Services is seeking an Organizational Change Management Lead with an exceptional commitment to service excellence to join the Financial Aid Cloud Environment Technology (FACET) project team, collaborating with diverse and talented team members to implement Vocado Student Financial Planning (Vocado SFP) an industry leading cloud-based financial aid solution to deliver student-centric, automated processes.
The Organizational Change Management (OCM) Lead, will lead the OCM team to develop and execute a holistic approach to managing organizational change related to the implementation of the new platform. The OCM Lead will assess organizational readiness, create compelling and informative communication plans, capability development (training), and transition readiness to ensure effective adoption and proficiency with the technology, tools, processes and procedures. The OCM Lead champions the financial aid system transformation across campus stakeholder groups, ensuring responsiveness and engagement that prepares the campus for the transition to Vocado SFP.
General responsibilities include: Applies a structured methodology to organizational change management and leads change management activities (e.g. Prosci); leads and oversees communication strategy, training, and transition readiness workstreams to ensure alignment with project goals and timeline; Identifies and assesses change impact and develops strategies to promote readiness and change adoption; Evaluates organizational readiness via roadshows/townhalls, assessments/surveys, and department meetings to identify risk and manage resistance; Identifies and engages project stakeholder groups and supports their change management and training needs; including the development, initiation, and support of the FACET Change Network; Measure and track campus implementation readiness and escalate risk areas to the program management office (PMO) and governance committees; Supports process improvement efforts within the OCM team and across the UCLA FACET team; and serves as a strategic thought-partner to the UCLA FACET Program Leadership team.
Special Instructions:
This position is eligible for a hybrid work arrangement that includes occasional visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).
This position is a contract-appointed position which includes standard university health and wellness benefits; anticipated duration of the position is through 12/31/25.
The budgeted hiring salary/target range for this position is the posted minimum to $12,916.67 monthly, with salary placement based on skills, knowledge, and experience.
For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=88796
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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