Guest Services Agent
University of California Los Angeles
Requisition Number: 38993
Salary: $23.49 – $33.34 Hourly
Position Description:
Operate a 24-hour front desk at the Luskin Conference Center. Perform guest check-in and check-out on computer system. Post payments from guests on their account. Input room reservations, changes and cancellations in computer system. Answer inquiries regarding the campus and the local area. Accept messages and deliveries for guests and staff and ensure proper delivery. Carry and store luggage as requested. Arrange transportation for guests. Complete daily checklists.
Complete daily occupancy, housekeeping assignment and tracking reports. Coordinate room readiness with housekeeping staff. Provide professional customer service to guests and vendors.
Must be available to work varying schedules; including evenings, weekends, holidays and over time in order to reflect the business needs of the department.
Special Instructions:
For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=87479
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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