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The University of Arkansas at Little Rock is seeking a Learning Commons IT Support Specialist to support the Ottenheimer Library Learning Commons. The Ottenheimer Library Learning Commons is the new home of the University Writing Center, Math Assistance Center, Communication Skills Center, and Global Languages Center, as well as general tutoring at the University. The Learning Commons IT Support Specialist is a full time benefits eligible position within the Ottenheimer Library that is responsible for overseeing all aspects of the Learning Commons hardware and software support. This individual will perform installation, preventive maintenance, and repair of all computers, peripherals, and miscellaneous office equipment in the Learning Commons. Additionally, this individual will support Ottenheimer Library technology and perform after hours support as needed. This position is governed by state and federal laws, and agency/institution policy.
Required Qualifications– Bachelor’s degree or an equivalent of education and work experience plus a minimum of two (2) years of relevant professional experience, including experience with customer service, computer or technology-related services, and desktop support.
Preferred Qualifications – Bachelor’s degree in an appropriate area of specialization and two (2) years of relevant professional experience. Experience with customer service, computer or technology-related services, desktop support, systems management and automation, computer accessibility support, and archival/library applications.
Application materials must be submitted through the online application system. Additional information about this position and application requirements are available under the Jobs link on the Human Resources’ website at http://ualr.edu/humanresources/. Incomplete applications will not be considered.
This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify the applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas at Little Rock is an equal opportunity, affirmative action employer and actively seeks the candidacy of minorities, women, veterans, and persons with disabilities. Under Arkansas law, all applications are subject to disclosure. Persons hired must have proof of legal authority to work in the United States.
