Financial Aid Professional II, Spanish Outreach Focus (Extended Temporary) | |
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Posting Number | req18049 |
Department | Student Financial Aid |
Department Website Link | https://financialaid.arizona.edu/ |
Location | Main Campus |
Address | Tucson, AZ USA |
Position Highlights | Please Note: The Special Instructions to Applicants section has been updated to include the following “Please note the required minimum of “Must be bilingual English/Spanish and demonstrate the ability to communicate effectively in both languages, interchangeably.”” The Office of Scholarships and Financial Aid (OSFA) is seeking a dynamic, customer service focused financial aid professional who is bilingual in English and Spanish and can help OSFA expand financial aid related services for Arizona’s diverse community. The University of Arizona is the first four-year public university in the state of Arizona to be federally recognized as a Hispanic Serving Institution (HSI). Financial Aid Counselors in OSFA’s Client Services unit work under their own initiative with limited supervision and are responsible for providing service to the wide range of individuals who contact OSFA for assistance including students, family members/other adult supporters, and campus colleagues, including advisors and other faculty/staff members. Financial Aid Counselors will also be accountable for evaluating the financial needs and mitigating circumstances of students from a variety of sources including documentation of financial status and personal interviews and assisting them in the process of being awarded and receiving financial aid according to federal, state, and institutional regulations and guidelines. The Client Services area serves as the front lines and face of OSFA and is responsible for creating a warm, welcoming, empathetic, and helpful environment for those contacting the office for assistance. This is an Extended Temporary Employment (ETE) position. Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please . |
Duties & Responsibilities | Duties As
Knowledge,
|
Minimum Qualifications |
|
Preferred Qualifications | |
FLSA | Exempt |
Full Time/Part Time | Full Time |
Number of Hours Worked per Week | 40 |
Job FTE | 1 |
Work Calendar | Fiscal |
Job Category | Student Services |
Benefits Eligible | Yes – Full Benefits |
Rate of Pay | $47,356 |
Compensation Type | salary at 1.0 full-time equivalency (FTE) |
Grade | 6 |
Career Stream and Level | PC2 |
Job Family | Financial Aid |
Job Function | Student Services |
Type of criminal background check required: | Name-based criminal background check (non-security sensitive) |
Number of Vacancies | 1 |
Target Hire Date | 11/13/2023 |
Expected End Date | 6/30/2025 |
Contact Information for Candidates | Wesley Tolliver [email protected] |
Open Date | 10/18/2023 |
Open Until Filled | Yes |
Documents Needed to Apply | Resume and Cover Letter |
Special Instructions to Applicant | Please note the required minimum of “Must be bilingual English/Spanish and demonstrate the ability to communicate effectively in both languages, interchangeably.” |
Diversity Statement | At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness. |
The University of Arizona is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply.
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