The University of Alabama at Birmingham (UAB) seeks a One Stop Counselor to provide a single point of service to students who need assistance with academic records, financial aid, registration, student accounting and other related topics. The One Stop Counselor position requires an in-depth understanding of and training on university, federal and state policies regulating academic records, financial aid, registration, and student accounting. Additionally, One Stop Counselors are equipped with broad knowledge of campus resources and services.
1. Customer Service
Serves as a customer service representative responding to questions primarily related to registration, academic records, financial aid, student accounting and other related topics. Counsel, investigate, problem-solve, and resolve questions and issues from current and previous students, parents, faculty, staff, collegiate units, other third parties, and the public.
2. Liaison
Facilitates communication and creates a positive working relationship with representatives from various departments campus wide in order to resolve student issues and develop quality improvement methods; serves as a liaison between students and other campus departments to decrease the shuffle and transfer of student issues across the university.
3. Training & Professional Development
Participates in on-going training activities to develop a high level of knowledge and familiarity with institutional practices and policies. Assists with the training of new counselors and student workers.
4. Presentations
Deliver One Stop orientation presentations to students, parents, and other University staff.
5. Other
Performs other duties as assigned.
(Hourly Rate: $15.00 – $16.82)
Qualifications
Bachelor’s degree in a related field. Work experience may NOT substitute for education requirements.
Work Arrangement (final schedule to be determined by the department/hiring manager): Onsite
Job Details Posting Number: S11107P Working Title: POWERLINE WORKER Department: FMD-O&M-Electric Shop About the University of Georgia: Since our founding...
Apply For This JobJob Title Research Associate Professor/Research Professor & Director (International Goat Research Center – IGRC) Agency Prairie View A&M University Department...
Apply For This JobJob Details Temporary Front Desk Administrative Assistant University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is...
Apply For This JobJob Details Job DescriptionReg or CII Exempt Staff QualificationsReg or CII Exempt Staff Job: Reg or CII Exempt StaffShift: Day...
Apply For This JobThe University of Delaware (UD) invites applications, nominations, and expressions of interest for the position of director of residential communities....
Apply For This JobJob Details SENIOR EDUCATIONAL DESIGNER, Wheelock College of Education and Human Development Tracking Code24500612000111Job Description The Earl Center for Learning...
Apply For This Job