UMass Amherst Hiring for Clerk IV (Biology Undergraduate Office – Hybrid Opportunity) at Amherst, MA  Full Time

Essential Functions

Advising Office Clerical Support

• Staffs the Undergraduate Advising Office on a daily basis. Provides administrative support including but not limited to, scheduling advising appointments, enrolling students in courses and the major, maintaining student records, and office purchasing.
• Provides information to students, faculty, and the public about course selection, academic planning, and compliance with University academic policies and procedure.
• Provides clerical support for Biology undergraduate summer programs.
• Provides clerical support for faculty committees whose work focuses on the undergraduate experience.

Departmental Communications and Events

• Updates content on the Biology website and social media.
• Ensures all website items and links are current and functional (including updating staff and student directories).
• Responsible for soliciting information from Biology personnel and students, for use to write news and announcement items.
• Distributes materials as needed,prepare and update hallway postings.
• Assists with planning, publicizing, implementing, and attending department events.

Backup Administrative Support of the Biology Main office.

• Provides backup to the Biology HR office as needed to manage student payroll.If needed, manages work/study and non-work/study payroll, processes appointments, processes weekly reporting of hours and performs other related duties.
• Provides backup office coverage and backup clerical support to the Biology Business Office.

Other Functions

• Works collaboratively and effectively to promote teamwork, diversity, equality and inclusiveness.
• Works in partnership with colleagues within the College of Natural Sciences community and across the campus to support the Dean’s strategic priorities.
• Performs other duties as assigned in support of the mission and goals of the Biology Department and College of Natural Sciences.

Supervision

• Directs, monitors, and evaluates activities of student employees in the Biology Office.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• High School diploma and two (2) years’ relevant experience, or Associate’s Degree and one (1) year of relevant work experience, or equivalent.
• Proficiency with e-mail, word processing, and spreadsheet programs with excellent attention to detail.
• Excellent oral and written communication skills, including ability to compose short memos and letters, and knowledge of grammar, punctuation and spelling.
• Ability to maintain confidentiality of records, documents and communications.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Knowledge of University personnel policies and procedures, including rules and software related to human resources, work study, non-work study, and non-student hourly appointments.
• Knowledge of University systems, such as SPIRE, Student Success Collaborative, and UMetrx.
• Experience with Drupal web software.

Physical Demands/Working Conditions

Typical office environment.