As part of the Patient Services team, provides targeted support to potential patients of designated specialty service lines, helping patients to navigate all available care options via mutli-channel communication systems. Supports the day to day operations of the Patient Communication Center by providing support to Patient Communication Representatives in handling service issues and complaints. Works closely with clinic and PCC management teams to ensure prompt resolution of all issues and to identify opportunities for improvement in level of service provided.
Salary range: $24.81-$52.11 Hourly
Required
Preferred
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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