Tully Rinckey PLLC Hiring for Senior IT Manager Job at Albany, NY Full Time

Tully Rinckey PLLC, a successful full-service law firm with offices throughout the Country is seeking a Senior IT Manager join our Albany, NY management team. The Senior IT Manager will be responsible for managing day to day IT initiatives as well as participating and spearheading strategic technology projects with vendor support. The Senior IT Manager will oversee internal and external resources that support over 130 users and 12 locations.

The Senior IT Manager will have had experience in managing upkeep, configuration, and reliable operation of software and hardware systems and hybrid cloud infrastructure, upkeep and configuration of the firm’s network, mobile and VOIP phone systems.

Job duties include, but are not limited to:

• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly;
• Work with outside Managed Services provider to monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed;
• Work with outside Managed Services provider to maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments;
• Quickly and efficiently resolve Tier 1 and 2 incidents as escalated by the outside Managed Services Provider, coordinate Tier 3 incidents with outside Managed Services Provider;
• Oversee upgrades / updates outside of normal business hours;
• Oversee and manage the firm’s network and on datacenter;
• Establish annual IT plans and budgets;
• Deploy new technology solutions that support the firm’s attorneys and users;
• Work closely with the firm management team to develop workflow improvements;
• Manage and resolve issues with the firm’s server and network infrastructure;
• Research and implement network and data center best practices;
• Plan architecture upgrades, expansion and new services;
• Conduct RFPs for new technology initiatives and manage consultant, software and hardware vendor relationships;
• Interface with remote sites via email/phone to walk through hands-on troubleshooting;
• Assist the team in resolving production issues on nights and weekends as needed;
• On call support for major outages or network issues.

Qualification and Experience:

• Minimum 3-5 years in the IT industry. Bachelor’s degree in Computer Science/Information; Technology, Engineering or related field. Experience may be considered in lieu of a Bachelor’s Degree;
• 2+ years demonstrated experience with VMware vSphere and VMware View required;
• 2+ years demonstrated experience with server, storage, and network architecture;
• 3+ years demonstrated experience in managing and troubleshooting aspects of a Windows domain environment;
• Experience performing and assisting with equipment specification, setup, problem resolution, and network support related to computer hardware and software;
• Networking/VOIP experience preferred;
• Strong analytic, organizational, communication and personal skills.

Benefits include:

Tully Rinckey PLLC offers five different firm subsidized health insurance plans, telemedicine, dental, vision, accidental, AD&D, critical illness, hospital indemnity, short term disability, long term disability, term life insurance, health savings account, flexible spending account, dependent care FSA, employee assistance program, medical benefits abroad, commuter benefits, and various employee perks and discounts. In addition, employees are eligible to participate in the company’s 401(k) which includes a competitive match.

Firm Overview and Culture:

Tully Rinckey PLLC has been ranked as one of America’s fastest growing companies by INC5000 for eight years and has been recognized by the Albany and Washington DC Business Journal as Best Places to Work. In 2020, the firm promoted 11 Attorneys to Equity Partner and the firm’s Chief Executive Officer Michael Macomber has implemented a profitable and strategic growth plan for the firm. The firm routinely gives back to the community and has established the Tully Rinckey Foundation for this sole purpose. For more information about the firm, please visit: https://www.tullylegal.com/our-firm/careers/

Job Type: Full-time

Pay: $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
The firm is following all state and federal regulations related to COVID-19 precautions.

Work Location: One location