IT Support and Health Information Specialist
Job Type: Part-time/Full time
Position Summary
The Health Information Technician (IT Support) reports to the Chief Operating Officer and is part of an innovative team formed to help the organization achieve business goals through the optimization and standardization of technology systems. As part of the quality team this position develops, validates, helps in the analysis and presentation of data for quality improvement, clinical, and operational measures on a regular basis. Assists with the report request help desk. Assist in regular quality department activities as needed. The Health Information Technician (IT Support) will be a vital member of the quality team providing valid reports that support quality initiatives using report writing logic and statistical analysis. Knowledge of data management software is expected with experience.
Required Qualifications
· Two (2) years experience analyzing health care data.
· Proficiency in interpreting and analyzing clinical data using statistical methodology.
· Demonstrated experience with Sequel and Crystal reporting.
· Solid experience working with diverse communities in a non-profit or healthcare setting.
· Experience preferred in Electronic Health Records systems and training of Providers and clinical staff support in these systems and other/or clinical support functions.
· Experience working with Federally Qualified Health Centers (FQHC’s) and their specific patient populations is preferred.
· Demonstrated experience with training, implementation and rollout of healthcare software applications, preferably EclinicalWorks.
· Knowledge of primary care clinic workflow and/or other healthcare experience is a plus.
· Ability to interact with clients and project team members (both internal and external) to understand requirements, develop methodology, deploy best practices, and execute deliverables.
· Proven interpersonal communication skills; ability to communicate clearly in order to facilitate the understanding of issues involving technical matters to persons not well-versed in technology and information systems. Excellent written and verbal communication skills required.
· Knowledge of applicable data privacy practices and laws; Maintain confidentiality regarding privileged proprietary, administrative, technical and clinical information according to HIPAA and quality of care standards; ensure system security to meet data confidentiality requirements.
· Efficient time management skills, with the ability to meet deadlines and organizational needs.
· Strong administrative skills with attention to detail.
· Demonstrated ability to initiate and complete work without direct supervision. Requires ability to work effectively under pressure.
· Sensitivity to needs of culturally and linguistically diverse patient and employee population.
· Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
· Assist and support the Center/Department/Program to meet standards of High Reliability.
· May travel, must have valid driver license and insurable driving record;
Essential Responsibilities
Job Type: Full-time
Pay: $25.00 – $35.00 per hour
Benefits:
Experience level:
Schedule:
Education:
Experience:
Work Location: One location
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