Toshiba America Business Solutions, a leader in digital technology, is seeking a Customer Care Support I to work in the Charlotte, NC office. Toshiba is an industry leader in equipment, digital displays, document security, and software solutions that keep businesses running brilliantly and efficiently.
Our people bring innovative, real-world solutions for our client’s print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that has a need for individuals who are driven to contribute their professional best
Summary: Administer supply and dispatch support for contracted accounts via phone, fax, mail and email. Dispatch Technicians on service calls in an efficient and courteous manner recording all appropriate data pertaining to the calls. Act as central communication point for customer care calls.
Responsibilities
Qualifications
Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package including the following
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request accommodation.
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