A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Customer Service Responsibilities list:
Requirements and skills
Available shifts and compensation: We have available shifts all days of the week. Compensation is $18.00 – $25.00/hour.
About Tilghman Beach and Golf : Tilghman Beach and Golf is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://www.facebook.com/TilghmanResort.
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