TightSeal Exteriors & Baths Hiring for Customer Care/Appointment Setter Job at New Berlin, WI Full Time

Are you goal driven and COMPETITIVE?

If so, join Tightseals growing family and take control of YOUR destiny NOW! Change your life now, and strive to be the GREATEST!

If you are customer-focused, driven, and detailed, keep reading! Tightseal Customer Service Representatives are part of our Sales and Marketing team, providing customer service and account management, helping homeowners in the initial stages of transforming their homes!! In this role, you will lead clients by assessing their interest and getting them excited for their new remodel project. The better you are, the more you’ll earn – and the more homeowners you’ll be able to help make the home of their dreams a reality.

The job:

This position is a great combination of customer service and sales, this allows you to earn commissions on top of your base pay.

• Making inbound and outbound calls to potential customers
• Speak positively and enthusiastically about the company and its products and services to ensure that a professional and consistent brand image is provided at all times to customers.
• Giving excellent customer service and engaging with each prospect
• Setting appointments with with prospective customers that have inquired about our products
• Follow scripting to ensure that all call expectations are met
• Participate in meetings, ongoing training sessions and weekly coaching

What we are looking for:

• Outgoing, with strong interpersonal skills
• Dynamic, driven, and competitive
• Ability to multi-task and quickly adapt to change
• An active listener with the ability to stay calm under pressure
• Commitment to personal and professional standards of excellence
• Experience in call center customer service setting and upselling preferred
• Excellent communication skills and commitment to being the best in customer service
• Strong working knowledge of computers and managing multiple applications
• Strong phone, typing and data entry skills

What we offer:

• Base pay with very lucrative performance bonuses
• Uncapped commissions
• Huge growth potential for the right candidate
• The ability for you to control your destiny
• Family based organization with talented, professional individuals
• Receive industry leading training from the top professionals in the industry
• Health, dental and vision insurance
• 401K with company match
• Paid holidays

TightSeal is one of the most respected remodeling companies in SouthEastern Wisconsin. Any company is only as good as the employees that work within. Our focus is to “IMPROVE”. Not only the improvement of our customers homes, but the improvement of every person’s life that works at TightSeal. When we grow, the company grows. If you fit the culture defined below please send us your application!

Integrity: Do the right thing when no one is looking.

Family: We are a big family.

Reciprocity: Give more than you receive.

Serve: Serve the customer by focusing on helping them.

Accountability: Everyone makes mistakes. Own it.

Elevate: Be better than you were yesterday.

Consistency: Process development equals consistent results.

Job Types: Full-time, Part-time

Pay: $30,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Call center
• In-person
• Office

COVID-19 considerations:
Follow local laws

Ability to commute/relocate:

• New Berlin, WI 53151: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location