THK Rhythm North America Co, LTD Hiring for IT Technician Job at Sparta, TN Full Time

• Responsible for maintaining networked and non-networked PCs and all related PC peripherals.
• Responsible for installing, configuring, diagnosing, repairing, maintaining and upgrading all PC hardware and associated equipment.
• Coordinate and process incoming IT helpdesk requests via phone, text, email or in-person (both during and after regular business hours); Contact with IT Manager is necessary if requests are received after hours.
• Document and resolve all help desk issues; ensure all work assignments are completed to end user satisfaction with all viable options being provided; provide routine input of these issues to IT Manager.
• Create software distribution scripts, updates and preventative maintenance of PCs.
• Troubleshoot software and hardware failures, identifying network problems related to PCs and/or other IT related devices.
• Participate on project teams as deemed necessary by IT Manager.
• Assist with Local Area Network (LAN) issues as needed.
• Support IT Manager on corporate wide hardware and software installations and changes.
• Interact with internal clients on all levels for help desk support issues and provide answers in a timely manner.
• Provide local technical support for Japan’s ERP Syteline implementation and TRNA Syteline and MES system B: Contacts
• Contacts are primarily with employees in the local office and sales office; occasional interaction with THK Rhythm Japan or outside organizations.
• Purpose is to obtain, clarify and give facts. Must communicate with IT Manager on a regular basis regarding all IT related issues and contact information.
• While performing the duties of this job, the employee is regularly required to sit for eight hours, talk, and hear.
• The employee frequently is required to walk and use hands to feel or handle, and to reach with hands and arms.
• The employee is required to input data using a computer keyboard.
• Candidate will be required to lift and/or move PCs and various network equipment.

SKILLS/QUALIFICATIONS

• Degree in Information Systems or computer related field or combination of education and work experience.
• Excellent communication skills both verbal and written, organizational skills.
• Strong working experience with wide variety of hardware, software, PC operating systems, Microsoft Office products.
• Working knowledge of principles, practices and methods of hardware, software, operating systems, installations and upgrades.
• Minimum of 1-3 years of experience

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday

Work Location: One location