The Walman Optical Company Hiring for Customer Service – Office Technician Job at Brooklyn Park, MN Full Time

The Walman Optical Company is a successful and diversified business serving the ophthalmic community since 1915. We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry. Our core values respect our employees worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth.

We are currently seeking an experienced Office Technician for our fast-paced Optical Service Center located in Brooklyn Park, MN. This is an excellent opportunity to join our TEAM!

Hours: Monday – Friday 10:00am – 6:00pm

Minimum Starting Wage: From $18 – $20/hour

Job Summary

Accurately transfer order information from Walman internal and external customers to the Surface Lab and AR Room for processing.

Position Specifics:

• Responsible for managing the combobulator and solving issues with problematic jobs.
• Interface with the IT Department on system issues and updates to the Digital Vision Inc. (DVI) optical manufacturing software.
• Communicate with Walman Branches and/or external customers to make recommendations and solutions to resolve any issues with jobs.
• Receive and cost sub-contracted vendor work into the DVI computer system.

Experience/Qualifications

• Position requires a high school diploma, GED or equivalent; plus two years of relevant work experience.
• Background should include optical industry knowledge and developed customer service skills.
• Must be well organized and detail oriented.
• Strong verbal and written communication skills required.
• Basic PC/Computer skills are necessary.
• Digital Vision Inc. (DVI) optical manufacturing software experience a major plus.

Benefits

• Competitive Salary
• Medical Insurance
• Dental Insurance
• Life Insurance
• LTD
• PTO
• 401(k) with company match

If you are interested in becoming part of the Walman Team please apply online today.

The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.