The University of Tennessee, Knoxville Hiring for Public Services And Engagement Librarian – University Libraries at Knoxville, TN Full Time

Description
Public Services and Engagement Librarian
University Libraries, Public Services Department
Exempt; MR08
Working hours: Tuesday – Saturday, 11:30am – 8:00pm or Wednesday – Saturday, 9:30am – 8:00pmPOSITION SUMMARYThe Public Services & Engagement Librarian advances the University Libraries mission by connecting library patrons with resources, services, spaces, and collections beneficial to their teaching, learning, research, and engagement. The Librarian ensures an excellent user experience by providing high-level user-focused support for research assistance and front-line public services activities. Working with a high level of autonomy, this position focuses on performing functions directly related to instructing academic library users in how to find scholarly information to support their academic research needs. This individual contributes to the Libraries’ learning and engagement program by teaching information and research skills to students in general education classes and other settings. This person develops and participates in engagement activities to help students transition to college life. This position has responsibility for overseeing Library public services on Saturdays and in the absence of managers on weekdays.The exempt staff position will regularly work Tuesday – Saturday, 11:30am – 8:00pm or Wednesday –Saturday 9:30am-8:30pm, but may occasionally work outside normally scheduled hours to assist with special events, instruction, and library coverage

Qualifications
RESPONSIBILITIES

Research and Information
Services Analyzes users’ information needs, determines appropriate library resources to use, and designs research strategies to meet those needs.Instructs students in how to find scholarly information, evaluate information credibility, and avoid plagiarism.Assists library users with circulating library materials, collecting fines, and other activities associated with patron accounts.

Teaching

Teaches classes on research skills related to finding, evaluating, using, and citing information sources to students in English Composition, First Year Programs, and other general education classes.Creates online tutorials, research guides, and other instructional materials.Contributes to the work of library instruction committees in developing class outlines, student learning outcomes, and assessments for student learning initiatives.Develops and participates in engagement activities to help students transition to college life.Engages in partnerships with campus student success units.

Library & Departmental Activities

Contributes to the planning and assessment of departmental efforts.Participates in professional development, library committees, departmental and library-wide meetings, and planning activities.Trains student workers and staff in providing basic reference service.Reviews chat transcripts, and makes recommendations on improving accuracy and customer service.May need to work outside of normally scheduled hours to assist with special events, staffing shortages, or inclement weather.

QUALIFICATIONS

Required
Bachelor’s degreeCustomer service experienceExperience working in team environmentsAbility to speak comfortably in public.Ability to be flexible and to adapt to a changing environment.Knowledge of research methods and tools, such as online databases, web-based resources, and other reference sourcesKnowledge of basic cataloging principles and database searching.Ability to teach based on learning outcomesDemonstrated commitment to valuing diversity and contributing to an inclusive working and learning environmentEffective applied customer service skillsAbility to work independently with minimal supervisionAbility to work effectively in a collaborative team environmentAbility to manage projects through all stages, including planning implementation, and assessmentDemonstrated initiative, flexibility, and ability to work effectively to complete assignments as scheduled and with minimal errorsAbility to be highly dependable and maintain a regular work scheduleEffective oral and written communication skills, including public speaking, instruction, and marketing communications

Preferred

Master’s degree from an American Library Association (ALA) accredited Library Science or Information Science degree.Reference or public services experience in an academic library.Library instruction experience.Outreach experience.Knowledge of reference tools in the sciences, engineering, humanities, and social sciences.Knowledge of web authoring tools and content management systems.

The UT Libraries champions diversity in collections and staffing. The University of Tennessee is committed to creating a welcoming environment. More information about how we put our principles of civility and community into action is available at https://www.lib.utk.edu/diversity/.Application Procedures:A background check is required prior to hiring. In order to be considered for candidacy, you must submit a cover letter addressing the above qualifications and a current resume.

Job: Other Professional
Primary Location: US-Tennessee-knoxville
Organization: Library
Schedule: Full-time
Job Posting: Nov 15, 2023, 1:53:29 PM