The University at Buffalo Looking for Director of Housing Operations Full Time

The University at Buffalo (UB) invites nominations and
applications for the position of Director of Housing Operations. Reporting to the Senior Associate Vice President, Student Life, Christina
Hernandez, the Director will be a highly visible, student-centered leader who is innovative, decisive, proactive and solution oriented. As
Director, they will lead a diverse group of housing operations and residential facilities staff who support UB’s nearly 8,000
on-campus student population.

The Position

The Director provides vision, leadership, and supervision
to the critical departments of Housing Services, inclusive of assignment and occupancy strategy and residential facility operations,
maintenance, custodial and capital projects. In addition to being a strong, strategic, and transparent leader, the new Director will build
on the strengths of the department and work effectively in a collaborative/team environment with an array of stakeholders including
executive leadership and governance boards, direct reports, faculty, staff, students and alumnae. The Director will exercise discretion in
judgment and advises supervisor regarding policy changes, divisional procedural changes with division-wide impact, and matters concerning
employee relations issues.

The Director deals with all levels of positions in the Division of Student Life and campus community,
serving as the lead on housing operations initiatives. They make referrals to other university offices as appropriate. Among the most
important administrative interactions are those between the incumbent, NYS Dormitory Authority, UB Foundation and selected offices within
the Office of the Vice President for Finance and Administration. The Director regularly deals with confidential information and makes
recommendations regarding hiring, discipline, employee position and roles, salary proposals, and succession planning. They will also have
access to FERPA protected student data as relevant for the role.

The Director will partner closely with the Director of Residential
Life to ensure on-campus living fosters a welcoming, safe and inclusive campus experience for all students during their initial transition
to college and throughout their University at Buffalo experience.

The Director is responsible for the overall leadership, direction,
and coordination off 156 professional staff (6 FTE in housing services and 150 FTE in residential facilities operations) and an annual
operating budget of approximately $24M and an annual capital budget of $40M.

QUALIFICATIONS

Minimum
Qualifications

• Bachelor’s Degree in higher education, administration or related field.
• A minimum of 5 years of
  related experience in student life or other professional setting with progressively increasing responsibilities in scope of supervision,
  residence hall management or related areas.
• Experience developing and leading strategic initiatives and managing large complex data
  and financial models.
• Experience cultivating collaborative relationships with diverse stakeholders, including students, faculty,
  staff, parents, family and community members.
• Experience in problem solving, crisis management and conflict resolution.
• Organizational skills to set goals, prioritize assignments, monitor performance, and exceed set expectations and deadlines.
• Well-developed verbal and written communication skills as well as an overriding focus on customer service.

Preferred Qualifications

• Experience working in a large public or private college/university setting.
• Experience leading multiple teams led by managers/supervisors.
• Experience with StarRez Housing Management System.

TO APPLY

Katie Dean, Associate Partner, and Chris Stadler, Associate, are leading the search. Please direct all
inquiries, nominations, and applications (resumes and letters of interest) electronically and in confidence to Chris Stadler at [email protected].

Salary for the
role is commensurate with experience.

The University at Buffalo is an equal opportunity/affirmative action employer
dedicated to the goal of building a culturally diverse and pluralistic university community committed to teaching and working in a
multicultural environment. Potential applicants who share this goal, including veterans and individuals with disabilities, are encouraged to
apply.