The Kent Companies Hiring for IT Technician Job at Midland, TX Full Time

We at The Kent Companies are seeking a motivated IT technician to join our team. This position is based at our corporate headquarters in Midland, TX but will periodically require travel to remote locations for troubleshooting or equipment repair.

Primary responsibilities can include but are not limited to:

· Provide troubleshooting, problem solving and on-site technical support for all levels of users

· Provide technical support for all hardware/software computer deployments and related issues

· Analyze, test, implement and support the rollouts of new client equipment such as PCs, laptops, and tablets

· Analyze, troubleshoot, and support all aspects of the client infrastructure, including PC hardware, software installs, and networking

· Provide client level support for all IT deployments and projects

· Perform other duties as assigned by management

· Develop solutions for simple to complex user issues (hardware and/or software).

· Create technical process and procedure documentation, as well as end-user documentation.

· Evaluate new client technologies, including testing of new models of end point devices as they are added to the environment

· Complete other projects as assigned

Qualifications:

· Associates degree in IT or a related field, or equivalent work experience

· Ability to troubleshoot issues and come to a resolution

· Working knowledge of TCP/IP, DHCP and DNS

· Must be proficient with Windows operating system

· Ability to research computer related issues to resolve hardware and software problems

· Excellent time management, problem solving, troubleshooting and multi-tasking ability

• Ability to effectively communicate technical issues into layman’s terms both within IT and within all levels of the company

· Clean motor vehicle record and reliable transportation is required

· Ability to lift 50+ pounds and navigate small spaces during equipment installs

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Desired/Preferred Experience

· Competent in Windows Server (2008 R2 through 2012 R2), Active Directory, and Exchange 2013 or Exchange Online

· Reporting and Business Intelligence experience (MS SQL, SSRS, Crystal) is a major plus

· In depth understanding of firewalls (VPN, NAT, ACLs)

· Certifications (MCSE, MCITP, A+, Network+, etc.) are a plus

· Group Policy management

· Experience with HTML, CSS, and JavaScript also a plus

Work Environment:

· May be required to work more than 40 hours during the workweek.

· Flexibility in assigned working hours and ability to travel.

· Visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to operate computer keyboard. Subject to sitting, walking, bending, twisting, standing, and handling to perform the essential functions. Working conditions are primarily in an office environment.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Job Type: Full-time

Experience:

• relevant: 1 year (Preferred)
• Information Technology: 1 year (Preferred)