The Family Support Center Hiring for Assistant Director, Residential Services at Manhattan, NY  Full Time

The Assistant Director will oversee the daily operation of the assigned case load; including oversight of quality of services and supports received by the individuals; monitoring staff deployment; maximizing agency resources; creating and implementing specific management plans; reviewing life/safety issues to reduce/minimize untoward risks.

The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities.

We are seeking an energetic, take-charge person, who is an excellent communicator, with a high degree of competence and attention to detail. This position reports to the Program Director of Residential Services and will be responsible for auditing program spending and ensuring fiscal policies are followed by all New York residences.

Key Responsibilities

• Oversee the operations of residences, in accordance with agency policies and procedures, adhering to OPWDD regulations and guidelines.
• Hire, train and supervise the Residence Managers and Assistant Managers. Ensure managers monitor all residential staff in fulfilling their respective responsibilities within the residence.
• Assist in the recruitment, orientation, and evaluation of residential staff. Assist manager with staffing issues (i.e., progressive discipline and staff development).
• Assist and participate in intake screening procedures and ensure all admission policies are followed.
• Ensure and monitor the development, implementation and recording mechanisms for treatment plans for individuals focusing on increasing individual’s capacity to function more independently or minimize/prevent regression.
• Facilitate communication with the day programs and related work sites to enhance comprehensive case management.
• Coordinate residence programs and overall operations in the absence of a manager.
• Ensure incident reporting procedures are adhered to and provide managers with guidance on completion of necessary documents and submission deadlines.
• Review and approve reports as needed (i.e., weekly report, payroll, Res Habs, PPO, etc.)
• Review documents on Therap.
• Conduct record reviews to ensure compliance and identify potential problems to be resolved. Communicate information to relevant parties, including the Director, MSC, BIS, etc.
• Monitor physical site of the residences and ensure that environmental needs are addressed.
• Serve on standing committees as assigned (i.e., IRC, Human Rights, Corporate Compliance, etc.)
• Develop and maintain relationships with family members/advocates of the Individuals and address concerns as they arise.
• On-call to provide guidance and support during off hours and emergencies.
• Work schedule and locations are subject to change based on the needs of the program.
• Perform other related duties assigned.

Education and Experience

• Bachelor’s degree in Human Services or related field, Master’s degree preferred. Three to five years’ experience in the field of Developmental Disabilities with substantial experience in management
• 5 years of experience in the field of Developmental Disabilities with, at least, three years’ experience in program supervision.

Skills and Competencies

• Must be reliable and extremely trustworthy.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidential and meticulous records.
• Demonstrate a high level of professionalism and integrity in dealing with confidential issue; ability to work independently and execute sound reasoning and judgment.
• Excellent oral, and written communication skills.
• Must have a valid NJ or NY driver’s license

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Prolonged periods of sitting at a desk and working on a computer. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 15 pounds.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Benefits

We offer a competitive suite of benefits including comprehensive medical, dental and vision plans, 401K, tuition reimbursement program and much more.

Salary

$68,000 – $70,000

To Apply

Please submit your Resume and cover letter for consideration to: