Texas Tech University Hiring for IT Support Specialist II – Site License Coordinator Job at Lubbock, TX Full Time

Position Description
The IT Support Specialist II’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc.

Major/Essential Functions
With some supervision by management and/or project leads:

• Primarily provides specialty and basic software support and management for an area or unit.
• Performs technical duties associated with specific specialty software and technical support for area or unit business operations.
• Contributes technical skills and support to customers for software applications, customized applications, websites, etc.
• Technical skillset kept current by reviewing market trends and product development.
• Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.
• Assist with IT Division site-licensed software day-to-day operations to include upgrade, testing, and deployment, as well as annual review and renewal of site-licensed software.
• Assist with IT Education research projects as assigned, to include usability assessments, and user experience activities, as necessary.
• Create IT education curriculum and instruct selected ShortCourse sessions, as assigned.
• Other duties as assigned by Technology Support or IT Division leadership.

Required Qualifications
Bachelors degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

Preferred Qualifications

• Experience in training and education, especially training related to technological resources.
• Working knowledge of technical programs and software testing and distribution.
• Basic programming/scripting experience.

To apply, visit workattexastech.com

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicants race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.jeid-be1d083dc816424e9a95cd7c2a276087