Texas A&M University-Commerce Looking for Business Associate III at Commerce, TX  Full Time

Job Title

Business Associate III

Agency

Texas A&M University – Commerce

Department

Business Services

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Staff

Job Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.
• Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help.

Please provide the following documents:

• Cover Letter
• Resume/CV
• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
• Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer).
  If transcripts are from an international institution, it is the responsibility of the prospective staff member to have the transcripts translated and evaluated by an approved credential evaluator.

If you need assistance, please contact us at

SUMMARY:

Provides administrative support for all matters pertaining to Student Accounts. Business Associate III may be assigned to handle duties in the Bursar’s Office or the Cashier area. Other duties required.

DUTIES & RESPONSIBILITIES:

• Providing assistance to students, parents and staff to understand student account transaction activity. This may also include providing copies of account information as well as account itemizations or statements.
• Receives payments at the cashier’s window for: tuition/fees and housing, returned checks, student emergency loans, department deposits; along with processing institutional loans, book vouchers, parking permits and parking citations.
• Administer tuition or fee exemptions and waivers each semester, this process includes SAP review.
• Coordinating with the office of Veteran affairs, applying and processing banking payments for all Veteran programs, active military and Department of Defense.
• Processing VA debt returns, refunds and reconciling all government contracted third-party accounts and any other third party contract accounting as needed.
• Monitoring all student withdrawals, enrollment and academic appeals and athletic scholarships to ensure correct student activity and cooperation with campus departments.
• Daily processing of student refunds along with unresolved credit card refunds in Banner, processing manual refund checks as needed, and processing of daily refund file to BankMobile Disbursements.
• Providing assistance to students or staff to understand student refund activity and ensure access to refund options through BankMobile Disbursements.
• Working with University staff and campus office to develop procedures for reconcilement of Banner to FAMIS and clear unapplied credits.
• Training student workers, graduate assistants, and new employees as needed for departmental functions.
• Making presentations at new student orientation sessions or working the Student Accounts table to answer questions or sell parking permits.
• May be assigned as needed to help maintain an expected level of departmental service, to complete special projects or any other departmental function deemed necessary to accomplish departmental or University goals and objectives.

This job description shall include, but is not necessarily limited to, the above duties. May temporarily perform other duties assigned to maintain operations and services.

MINIMUM REQUIREMENTS:

• Education: High school diploma or equivalent combination of education and experience.
• Experience / Knowledge / Skills: Five (5) years related experience. Knowledge of word processing, spreadsheet, and data base applications. Effective verbal and written communication skills.
• Ability to: Multi-task and work well as part of a team.

PREFERRED EDUCATION / SKILLS/ EXPERIENCE:

Education skills and experience above and beyond the minimum that would be ideal but is not required.

SUPERVISION OF OTHERS:

Titles of positions supervised (Student Workers, Graduate Assistants etc.)

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.