Texas A&M University Commerce Hiring for Enrollment Services Coordinator at Commerce, TX Full Time

Job TitleEnrollment Services CoordinatorAgencyTexas A&M University – CommerceDepartmentRegistrarProposed Minimum SalaryCommensurateJob LocationCommerce, TexasJob TypeStaffJob Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.

Please provide the following documents:

• Cover Letter
• Resume/CV
• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
• Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer).
  If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator.

Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at [email protected].

SUMMARY:

Responsible for registration activities, appeals, and discrepancies regarding student records. Collaborates with Deans, faculty, and students on all enrollment activities regarding registration, class rosters, grading, etc. Coordinates all activities regarding the academic grade process.

DUTIES & RESPONSIBILITIES:

• Responsible for updating MyLeo (enabling semesters and grading, when applicable).monitoring messages and notifying adjuncts, faculty, department heads and deans of dates and deadlines. Responsible for updating MyLeo when final grade reports are assigned.
• Monitors class activity through official 4th (Summer) and 12th (Fall/Spring) day class rolls and reports to 28 academic departments. Processes departmental changes and notifies students who have been reported for non-attendance as well as departments.
• Responsible for assisting with the schedule cancellation process including identification of students, notifications of cancellations and subsequent reinstatement. Consults with the offices of Financial Aid, Housing and Bursar with issues regarding payments and schedule cancellation.
• Processes all appeals for student enrollment and corrects schedule/academic records accordingly. Requires extensive research and collaboration with the faculty center for teaching, professors, financial aid, Technology Services and any other office that may have input such as the international student office, athletics, etc.
• Manages confidential and computerized student information.
• Drop students not approved for graduate courses as requested by the graduate school and notify the students.
• Responsible for processing all withdrawals and drops after census date for the university and reporting the information to various departments.
• Responsible for management of all final and mid-term grade inputs and other department information. Notify students who have permits and authorizations and assist with registration. Monitor and report the information.
• Processes departmental changes and notifies students who have been reported for non-attendance as well as departments.
• Assists students, faculty and staff with questions and problems on a daily basis. Heavy phone volume during peak enrollment and grading periods.
• Requires detailed knowledge and familiarity of all university policies and procedures. Responsible for ensuring service excellence to all University stakeholders.
• Responsible for registration and grading activities such as the coordination of federation registration at University of North Texas, Texas Woman s University and Midwestern State University as well as International Studies and Army students. This includes setting up the courses, grading and monitoring enrollments. Process all requests for audit.
• Responsible for assisting with the academic calendar dates regarding monitoring all sub terms, 7 and 10 week class dates and drop/withdrawal deadlines. Extreme attention to detail required.
• Conveys implications of various policies and procedures related to dropping/withdrawing from courses related to financial aid and satisfactory academic progress.

MINIMUM REQUIREMENTS:

• Education: Bachelor’s Degree. An equivalent combination of education and experience may be considered.

• Experience / Knowledge / Skills: One year of related experience. Knowledge in business communications, spelling, punctuation, office procedures and excellent proofing skills. Demonstrated commitment to serving students; excellent oral and written communication skills and computer applications skills.
• Ability to: Ability to organize, set priorities, maintain records, interpret procedures, prepare reports, and compose memoranda and letters. Ability to multi-task and work cooperatively with others.

• Licensing/Professional Certifications: None
• Physical Requirements: None
• Other Requirements: None

PREFERRED EDUCATION / SKILLS/ EXPERIENCE:

Degree preferred. Experience in higher education.

SUPERVISION OF OTHERS:

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. All Texas A&M University-Commerce employees are expected to facilitate a work environment that encourages knowledge of, respect for, and ability to engage with those of other cultures or backgrounds. This job description is not an employment agreement or contract. The University has the exclusive right to alter this job description at any time without notice.

Texas A&M University-Commerce is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.