Temple University Hiring for Test Center Manager at Philadelphia, PA Full Time

Grade:   T25

The link below will give you information about the University’s “T”  salary structure.

Learn more about the “T” salary structure.

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.

Temple University operates two test centers certified by the National College Testing Association that offer testing services to faculty, staff, and the greater Philadelphia community. The Test Manager in the Office of Institutional Research and Assessment manages the activities of testing services, ensuring that internal, test agency, and NCTA policies, procedures, standards and best practices are met. Activities of the Test Manager include but are not limited to managing the administration of paper-based and computer-based tests at Main Campus and satellite sites, processing classroom exam scoring requests by faculty, and supporting the administration of placement assessments, providing high quality and highly secure services. Examples of these activities include, using computer software and equipment to process test data, performing quality checks on test administration activities and scanning requests, corresponding with students, staff, and faculty on placement assessments or other testing requests, enforcing best practices for cash handling and test security, and coordinating testing staff, materials, and technical resources to meet all testing commitments. The Test Manager manages the full-time test coordinator(s), part-time staff and student worker testing staff and is responsible for generating regular and ad hoc managerial reports. The Test Manager is also responsible for supporting equipment for testing services, including computer workstations, scanners, DVR equipment, amongst others. The Test Manager regularly, performs custom configurations of testing workstations and installing updates and software as required by each computer-based testing program. Performs other duties, as assigned.

Click here to learn more about the benefits of working at Temple University.

Required Education & Experience:

Bachelor’s degree and at least three (3) years of related experience (test administration, higher education, etc.). Demonstrated data analysis and reporting experience. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

* Demonstrated Microsoft Office skills (Word and Excel a must).

* Excellent organizational skills and attention to detail.

* Demonstrated leadership/supervisory skills.

* Excellent oral and written communication skills with the proven ability to write effectively without the need of an external editor.

* Ability to develop and enforce sound cash handling policies.

* Strong customer service skills, along with the ability to interact with a diverse group of students, faculty and staff.

* Ability to work independently, as well as part of a team, in a fast-paced environment.

* Ability to work in-person at Main Campus and satellite sites regularly.

* Availability to work in-person on weekends and evenings, as well as extended days.

 This position requires a background check.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status. 

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

 Temple University’s Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Click here.

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.

Primary Location: Pennsylvania-Philadelphia-Main Campus-Carnell Hall
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular