TekWisen Software Pvt Ltd Hiring for IT Deployment Technician Job at Costa Mesa, CA Full Time

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients, a global information technology company that provides high-performance and industry focused solutions integrated with leading-edge security to clients in government, financial services, and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Position: IT Deployment Technician

Location: 3333 Fairview Road, Costa Mesa, California 92626

Duration: 12 months

Pay Rate: $28.00 – $30.00 per hour

Job Type: Driving

Additional Notes:

• Must be FULLY VACCINATED.
• This is a 1-year contract with possibilities of extension and contract to hire based on performance. NO BENEFITS will be provided in contract period.
• This is a NIGHT SHIFT role. Work shift: 3 p.m.– 12 a.m. midnight.
• This is DRIVING ROLE. Must use their OWN CAR, have valid DRIVER”S LICENSE. MILEAGE WILL BE REIMBURSED.

Job Description:

• As a Field Engineer 2, Technician will be responsible for install and deinstall of desktop PCs and laptops.
• The process will include the physical set up of devices, adding PCs to Active Directory, initiating backup and restore of user data and implementation of software as needed on each device.
• They will work as part of a team and be expected to complete 6-8 machines per night.

Responsibilities:

• May function as team or site leader providing direction to other technicians
• Performs server and storage break and fix
• You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
• You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
• Your primary responsibility will be delivering projects focused on refresh of PCs, Laptops and Printers, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW.
• This position will require travelling.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Ensures customer satisfaction throughout the service delivery transaction.
• Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.

TekWissen® Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.

Job Type: Contract

Salary: $28.00 – $30.00 per hour

Schedule:

• Monday to Friday
• Night shift

Application Question(s):

• How many years experience of experience do you have with deployment?
• How many years’ experience do you have with IMAC?
• What certifications do you have (if any)?
• How many years’ experience do you have with installing Desktops, laptops, printers & software?
• How many years’ experience do you have with Troubleshooting & repairing laptops and desktops?
• This client requires all consultants to be fully Vaccinated which means either 2 shots of Moderna, Pfizer, or 1 shot of Johnson and Johnson. Are you fully vaccinated?
• This is a night shift role with timings of 3 p.m. to 12.am. midnight. Are you okay with that?
• Do you have a reliable backup vehicle if your current vehicle breaks down? (Lyft, Uber, Bus, Train are not valid backups)

Experience:

• Desk Side Support: 4 years (Required)
• Hardware: 4 years (Required)
• Software: 4 years (Required)

Shift availability:

• Night Shift (Required)

Work Location: On the road